Summary
Overview
Work History
Education
Skills
Awards
Leadership Experience
Timeline
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Ayaan M. Mohammed

College Station,TX

Summary

Detail-oriented and compassionate professional with experience in healthcare administration and customer service. Proficient in JavaScript, HTML, and Microsoft Office Suite, with a proven track record of improving customer satisfaction and addressing patient needs in a timely manner. Eager to apply organizational and research skills in a dynamic environment to contribute to team success and patient care.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Allen Psychiatry
Allen, USA
01.2022 - 01.2023
  • Provided comprehensive support for Spravato treatments and addressed patient inquiries to enhance care quality

SS Medical Services
Chicago, USA
01.2021 - 01.2022
  • Supported patient care by recording vitals and coordinating appointment scheduling, improving office efficiency

Kumon
Glen Ellyn, USA
01.2019 - 01.2021
  • Facilitated learning in Math, Reading, and Linguistics for students of diverse age groups, enhancing their academic performance and confidence

Education

BS - Neuroscience (Molecular and Cellular)

Texas A&M University
College Station, TX
05-2026

High School Diploma -

Glenbard West High School
Glen Ellyn, IL
05-2022

Skills

  • Microsoft Office Suite proficiency
  • Organizational skills
  • BLS-certified
  • First Aid/CPR
  • Customer relations
  • Flexible and adaptable
  • Patient Care
  • Healthcare Administration
  • Technical Proficiency (JavaScript, HTML)
  • Communication
  • Time Management

Awards

  • Fermilab High Energy Physics Student Scholar
  • Glenbard Township High School District 87 Academic Excellence Recognition Award

Leadership Experience

Non-Profit Health Clinic, Coordinator & Medical Assistant (Volunteer)

  • Led and coordinated a team of 15+ volunteers and medical professionals.
  • Assisted with patient medical records, scribed, recorded vital signs, and conveyed prescriptions.

Students for Refugees, Founding Officer (Marketing)

  • Co-founded a chapter focused on health policy, community service, and refugee advocacy.
  • Developed social media campaigns and organized fundraising events, including a charity tournament in collaboration with organizations and businesses.

Muslim Student Association, Socials Intern & Logistics Chair

  • Managed logistics and budgets for events with 140+ attendees.
  • Organized transportation and accommodations for social events and coordinated event execution.

Timeline

Customer Service Representative

Allen Psychiatry
01.2022 - 01.2023

SS Medical Services
01.2021 - 01.2022

Kumon
01.2019 - 01.2021

BS - Neuroscience (Molecular and Cellular)

Texas A&M University

High School Diploma -

Glenbard West High School
Ayaan M. Mohammed