Ayah Hazin
Raleigh,NC
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high producing teams, excellent communication and listening skills while providing leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
Work History
Team Lead
Academy Sports + Outdoors
01.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Store Supervisor
Lidl
12.2022 - 12.2023
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Supervisor
Lowe's Home Improvement
06.2019 - 11.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Associates - Business Administration And Management
Wake Technical Community College
05.2023
Skills
- Customer Focus
- Coaching and Mentoring
- Time Management
- Problem Solving
Accomplishments
I was given an opportunity to be the first to test a pilot program at Lowe's Home Improvement and a few months later I reached number one in sales within the district and region.
Timeline
Team Lead
Academy Sports + Outdoors
01.2024 - Current
Store Supervisor
Lidl
12.2022 - 12.2023
Supervisor
Lowe's Home Improvement
06.2019 - 11.2022
Associates - Business Administration And Management
Wake Technical Community College