Ayan Haseini
Phoenix,USA
Summary
Professional and dependable individual with experience in customer service, healthcare support, and educational assistance, who adapts easily to different environments and fast paced settings. Strong communication, multitasking, and problem-solving skills with the ability to work with diverse individuals and teams. Reliable, motivated, and always willing to learn new things and grow professionally.
Overview
14
14
years of professional experience
Work History
Caregiver
Community Provider-Enrichment
01.2018
- Helped patients move in and out of beds, baths, wheelchairs and automobiles
- Cooked appetizing and satisfying meals and snacks
- Scheduled and accompanied clients to medical appointments.
- Maintained a clean, healthy and safe environment
- Monitored expiration of medical supplies and medications
Speedy Auto Expert
01.2021 - Current
- Whole sales dealership
Teacher Assistant
Southwest Human Development
01.2024 - 01.2026
- Assisted the teacher with daily classroom activities and lesson preparation
- Supported students individually and in small groups with assignments and learning tasks
- Helped maintain an organized, safe, and positive classroom environment
- Monitored student behavior and attendance
- Assisted with classroom materials, grading, and administrative tasks
Customer Service / Claims Representative
Farmers Insurance
01.2018 - 01.2019
- Provided customer support by answering questions and assisting clients with insurance claim inquiries
- Managed incoming calls and communicated claim updates clearly and professionally
- Entered and updated customer information and claim documentation accurately
- Resolved customer concerns and escalated complex issues when needed
- Demonstrated strong communication, problem-solving, and multitasking skills
Caregiver
On Angel’s Wings Inc
10.2014 - 09.2017
- Helped residents programming goals and increase their independence
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety
- Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Group Home Assistance
Golden State Group Home
01.2012 - 07.2014
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Monitored vital signs, such as blood pressure and pulse.
- Obtained information about clients' medical history, drug history, complaints and allergies
Education
High School Diploma -
SIATECH
01-2011
Skills
- Compassionate Caregiver
- Efficient and Reliable team player
- CPR/First Aid certified
- Culturally Component Care
- Qualified Daily Living Assistance
- Adaptable
Languages
English
Native or Bilingual
somali
Native or Bilingual
Arabic
Full Professional
Timeline
Teacher Assistant
Southwest Human Development
01.2024 - 01.2026
Speedy Auto Expert
01.2021 - Current
Caregiver
Community Provider-Enrichment
01.2018
Customer Service / Claims Representative
Farmers Insurance
01.2018 - 01.2019
Caregiver
On Angel’s Wings Inc
10.2014 - 09.2017
Group Home Assistance
Golden State Group Home
01.2012 - 07.2014
High School Diploma -
SIATECH