Ayan Osman
Summary
Accomplished Assistant Manager at Altima Personnel with a proven track record in enhancing customer experience and reducing discrepancies by fostering team motivation and leveraging product and service knowledge. Skilled in money handling and customer relations, I excel in streamlining operations and achieving significant improvements in efficiency and accuracy.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Altima Personnel
02.2021 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
HR Administrator
Poly Clinic
10.2019 - 01.2021
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Reduced time spent on administrative tasks by automating key processes.
- Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
Dispatch Lead
Delta Airlines Global Services
03.2016 - 07.2019
- Performed pre-flight inspections to prepare for flight.
- Developed strong relationships with air traffic control personnel, resulting in smooth navigation and efficient routing.
- Reviewed and calculated aircraft weight and balance, fuel onboard and performance charts to reduce safety risks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
GED -
Highline College
Seattle, WA07.2015
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Languages
Arabic
Full Professional
Timeline
Assistant Manager
Altima Personnel
02.2021 - 03.2023
HR Administrator
Poly Clinic
10.2019 - 01.2021
Dispatch Lead
Delta Airlines Global Services
03.2016 - 07.2019
GED -
Highline College