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Dynamic Guest Service Agent with a proven track record at Airway Inn at LaGuardia, excelling in guest communication and complaint resolution. Skilled in managing check-in procedures and enhancing guest experiences, I prioritize timely issue resolution and maintain strong client relationships, ensuring satisfaction and loyalty in a fast-paced environment.

Dynamic Guest Service Agent with a proven track record at Marriott, Hilton, excelling in guest communication and issue resolution. Skilled in optimizing check-in processes and enhancing guest satisfaction through attentive service. Recognized for training staff and fostering loyalty, while proficiently managing cash transactions and maintaining high standards of professionalism.

Detail-oriented customer service professional offering a proven history of transforming obstacles into guest satisfaction and loyalty. Aiming to utilize several years of guest service experience to bring immediate value to the team. Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time. Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

I am an enthusiastic 19th of December born person with characteristics of a hardworker. A skillful personality being guarded with a clear aim in life. I believe that I have the capabilities of carrying out any given tasks and operations providing a vast contribution to your beloved institution.
Diligent [Desired Position] with strong background in providing exceptional guest services. Successfully managed guest interactions, leading to increased satisfaction and positive feedback. Demonstrated ability to resolve conflicts and foster welcoming environment through effective communication and problem-solving skills.

Ayana Dzangue

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Guest Service Agent

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Associate's degree - Business

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Guest Service Agent

Receptionist

Associate's degree - Business

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