Ayana Dzangue
Bedford
Overview
4
4
years of professional experience
Work History
Guest Service Agent
Unleashed Brands
04.2022 - 12.2024
- Processed 150-300 outbound/inbound calls daily.
- Answered live chat inquiries to address customer concerns and questions.
- Addressed and corrected issues related to billing.
- Facilitated customer onboarding by creating profiles.
Receptionist
Rgp Agency
05.2021 - 04.2022
- Updated client details and informed them about profile changes.
- Scanned and printed documents.
- Coordinated schedules to ensure meeting confirmations.
Education
Associate's degree - Business
Tarrant County College
Fort Worth, TX01.2025
Skills
- Guest Services
- Customer service
- Customer support
Timeline
Guest Service Agent
Unleashed Brands
04.2022 - 12.2024
Receptionist
Rgp Agency
05.2021 - 04.2022
Associate's degree - Business
Tarrant County College