Ayana Ferris
Bloomington,MN
Summary
Dedicated and compassionate individual with a degree in sociology and excellent interpersonal skills seeking an entry-level position as a case manager or support professional.
Overview
5
5
years of professional experience
Work History
Secretary
Stephen Donnelly Company
Edina, US
04.2024 - Current
- Improve office workflow by creating and maintaining detailed administrative processes to drive efficiency and accuracy.
- Prepare professional correspondence, including memos, letters, and emails, ensuring confidentiality and timeliness.
Care Professional
Home Instead Senior Care
Saint Paul, US
10.2023 - 06.2024
- Assisted clients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
Remodeling Apprentice
Simply Beautiful Remodeling, LLC
Shakopee, US
05.2019 - 11.2023
- Exhibited strong work ethic by completing assigned tasks efficiently and accurately, contributing to overall project success.
- Showcased eagerness to learn by asking questions and seeking clarification when necessary.
- Demonstrated adaptability by quickly learning new techniques and applying them to daily tasks.
Education
BACHELOR OF ARTS - SOCIOLOGY
Concordia University St. Paul
Saint Paul, MN05.2024
Skills
- Cultural Sensitivity
- Organization and Multitasking
- Empathetic Communication
- Critical Thinking
- Customer Service
- Documentation And Reporting
- Verbal and written communication
- Proficient in MS Office & Google Drive
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Secretary
Stephen Donnelly Company
04.2024 - Current
Care Professional
Home Instead Senior Care
10.2023 - 06.2024
Remodeling Apprentice
Simply Beautiful Remodeling, LLC
05.2019 - 11.2023
BACHELOR OF ARTS - SOCIOLOGY
Concordia University St. Paul