Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Ayana Ferris

Bloomington,MN

Summary

Dedicated and compassionate individual with a degree in sociology and excellent interpersonal skills seeking an entry-level position as a case manager or support professional.

Overview

5
5
years of professional experience

Work History

Secretary

Stephen Donnelly Company
04.2024 - Current
  • Improve office workflow by creating and maintaining detailed administrative processes to drive efficiency and accuracy.
  • Prepare professional correspondence, including memos, letters, and emails, ensuring confidentiality and timeliness.

Care Professional

Home Instead Senior Care
10.2023 - 06.2024
  • Assisted clients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.

Remodeling Apprentice

Simply Beautiful Remodeling, LLC
05.2019 - 11.2023
  • Exhibited strong work ethic by completing assigned tasks efficiently and accurately, contributing to overall project success.
  • Showcased eagerness to learn by asking questions and seeking clarification when necessary.
  • Demonstrated adaptability by quickly learning new techniques and applying them to daily tasks.

Education

BACHELOR OF ARTS - SOCIOLOGY

Concordia University St. Paul
Saint Paul, MN
05.2024

Skills

  • Cultural Sensitivity
  • Organization and Multitasking
  • Empathetic Communication
  • Critical Thinking
  • Customer Service
  • Documentation And Reporting
  • Verbal and written communication
  • Proficient in MS Office & Google Drive

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Secretary

Stephen Donnelly Company
04.2024 - Current

Care Professional

Home Instead Senior Care
10.2023 - 06.2024

Remodeling Apprentice

Simply Beautiful Remodeling, LLC
05.2019 - 11.2023

BACHELOR OF ARTS - SOCIOLOGY

Concordia University St. Paul

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Ayana Ferris