Ayana Greer
DeSoto
Summary
Dynamic HR professional with expertise in employee relations and compliance, previously at James Hardie Building Products. Achieved 99% payroll accuracy and reduced escalated cases by 20% through strategic conflict resolution. Proficient in HRIS and benefits administration, fostering team collaboration and driving operational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR Generalist
James Hardie Building Products
Cleburne, TX
02.2024 - 02.2026
- Managed HR operations for 400+ employees in a high-volume manufacturing environment; partnered with plant leadership to align staffing and HR strategies with production needs.
- Processed bi-weekly payroll and audited timecards, implementing targeted audit and resolution workflows to maintain 99% payroll accuracy.
- Led employee relations including investigations, corrective actions, and policy interpretation; implemented manager coaching and mediation that reduced escalated cases by 20%.
- Administered medical, dental, vision, and 401(k) benefits and directed annual open enrollment communications and processes, achieving 95% on-time completion.
- Ensured compliance with FLSA, I-9, E-Verify, and record retention requirements; supported internal audits resulting in zero compliance findings.
- Produced HR reports and dashboards to monitor headcount, turnover, and payroll trends to inform operational decisions.
People Operations Manager
Body Luxuries Spa
Daytona Beach, FL
08.2020 - 02.2024
- Oversaw entire recruitment, onboarding, and credential verification for clinical and administrative staff.
- Maintained HRIS records accurately for all employees, ensuring 100% up-to-date personnel data.
- Ensured compliance with FLSA, OSHA, HIPAA, and state employment regulations for 20+ staff members.
HR Compliance and Records Specialist
PDC Retrievals
Remote
02.2016 - 08.2020
- Managed over 1,500 confidential personnel and patient records, ensuring HIPAA and compliance standards.
- Processed and tracked 500+ employment verifications, authorizations, and credentials annually.
- Supported onboarding and credential verification for 50+ staff and contractors, ensuring timely compliance.
- Maintained precise HR and regulatory documentation with 100% accuracy.
Education
BBA - Business Administration And Management
University of Texas at Dallas
Dallas, TX05.2014
Skills
- Employee Relations & Conflict Resolution
- HR Policies & Compliance
- Talent Acquisition & Onboarding
- HRIS & HR Technology
- Performance Management
- Payroll & Benefits Administration
- Communication & Interpersonal Skills
- Employee Engagement & Retention
- Change Management
- Training & Development
- HR Reporting and Analytics
- Conflict Management Strategies
- Recruitment Marketing & Sourcing
- Documentation & Recordkeeping
- Team Collaboration & Cross-Functional Support
Certification
- Lean Six Sigma Black Belt, 2025
- Project Management, 2025
- Human Resources, 2024
- TESOL/TEFL, 2019
Timeline
HR Generalist
James Hardie Building Products
02.2024 - 02.2026
People Operations Manager
Body Luxuries Spa
08.2020 - 02.2024
HR Compliance and Records Specialist
PDC Retrievals
02.2016 - 08.2020
BBA - Business Administration And Management
University of Texas at Dallas