Ayana Tellez
Laveen,USA
Summary
Dedicated Child Protective Service Specialist with extensive experience at the Department of Child Safety, excelling in case management and family assessments, while demonstrating team leadership and compliance with policy. Passionate about making a positive impact in the lives of families and children.
Overview
6
6
years of professional experience
Work History
Specialist
Department of Child Safety
Phoenix, USA
07.2025 - Current
- Assess child safety and risk
- Conduct interviews, and gather information.
- Make monthly contact with families and children
- Write court reports and attend court hearings
- Prepare case plans, family functioning assessments, and court reports.
- Coordinate and monitor services.
- Continuously document client activity
- Ensure compliance with policies
Child Protective Service Specialist
DHS Child Welfare Services
Kapolei, USA
12.2024 - 05.2025
- Assess child safety and risk
- Conduct interviews and gather information
- Make monthly contact with families and children
- Attend court hearings
- Prepare court reports, family service plans, and permanent plans.
- Coordinate and monitor services
- Document case activity
Specialist
Department of Child Safety
Phoenix, USA
05.2022 - 11.2024
- Assess child safety and risk
- Conduct interviews and gather information
- Make monthly contact with families and children.
- Write court reports and attend court hearings
- Prepare case plans, family functioning assessments, and court reports
- Coordinate and monitor services
- Continuously document client activity
- Ensure compliance with policies
Small Business Owner
Tidy and Clean Commercial Cleaning
Phoenix, USA
01.2021 - 05.2024
- Hire staff and direct tasks among employees
- Maintain business accounts and payment processing
- Customer service duties including phone calls, emails, and follow-ups
- Design and implement marketing and sales strategies
- Meet all legal responsibilities.
- Supervised and trained cleaning staff to ensure service quality and efficiency.
Intern
Department of Child Safety
Phoenix, USA
08.2021 - 04.2022
- Assess child safety and risk
- Conduct interviews and gather information
- Make monthly contact with families and children
- Attend court hearings
- Prepare case plans, family functioning assessments, and court reports
- Coordinate and monitor services
- Continuously document client activity
Crisis Team Intern/Volunteer
Glendale Fire Crisis Response
Glendale, USA
01.2020 - 12.2021
- Teamwork with fire, police, and hospital personnel
- Provide immediate crisis intervention, emotional support, resources, and referrals to victims, families, and witnesses on 911 calls such as fires, car accidents, homicides, suicides, drownings, death notifications, etc.
- Time commitment of 12-hour shifts
Education
Master of Social Work -
Arizona State University
Phoenix, AZ05.2022
Bachelor of Social Work - Criminal Justice
Arizona State University
Phoenix, AZ12.2020
Associate of Arts -
Paradise Valley Community College
Phoenix, AZ05.2017
Skills
- Case management
- Service coordination
- Family assessments
- Legal documentation
- Child safety monitoring
- Time management
- Team leadership
- Mentoring
Timeline
Specialist
Department of Child Safety
07.2025 - Current
Child Protective Service Specialist
DHS Child Welfare Services
12.2024 - 05.2025
Specialist
Department of Child Safety
05.2022 - 11.2024
Intern
Department of Child Safety
08.2021 - 04.2022
Small Business Owner
Tidy and Clean Commercial Cleaning
01.2021 - 05.2024
Crisis Team Intern/Volunteer
Glendale Fire Crisis Response
01.2020 - 12.2021
Master of Social Work -
Arizona State University
Bachelor of Social Work - Criminal Justice
Arizona State University
Associate of Arts -
Paradise Valley Community College