Anthony Benavidez
Specialist 3
San Luis Obispo,CALIFORNIA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level managerial position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Specialist
County Of San Luis Obispo Behavioral Health
12.2021 - Current
- Developed strong client relationships through consistent communication and attentive service.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Case Manager
Transitions Mental Health Association
03.2015 - 12.2021
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Evaluated treatment plans against individual goals and healthcare standards.
Manager
Ruiz Customs
01.2010 - 01.2014
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Norwalk High School
Norwalk, CA06.1994
Skills
- Customer Relations
- Emergency Response
- Quality Assurance
- Resource Allocation
- Community Outreach
- Records Management
- Discharge Planning
- Care Coordination
- Client Advocacy
- Family Education
- Patient Support
- Case Management
- Referral Coordination
- Conflict Resolution
- Group Therapy
- Relationship Building
- Staff Management
- Case Documentation
Timeline
Specialist
County Of San Luis Obispo Behavioral Health
12.2021 - Current
Case Manager
Transitions Mental Health Association
03.2015 - 12.2021
Manager
Ruiz Customs
01.2010 - 01.2014
High School Diploma -
Norwalk High School
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