Bryan Reno
Abingdon ,MD
Summary
Dynamic automotive technician with extensive experience at Statewide Automotive, recognized for enhancing customer satisfaction through expert problem-solving and meticulous vehicle maintenance. Proven ability to streamline operations, boost efficiency, and train team members, ensuring high-quality repairs and fostering a collaborative work environment. Skilled in equipment calibration and dedicated to continuous improvement.
Overview
2026
2026
years of professional experience
Work History
Specialist
Maryland Army National Guard
- Followed commands from senior enlisted and officers
- Performed tasks and duties from senior enlisted and officers
- Multiple training aids and drivers training
- 2 deployments (Afghanistan, Cuba)
Mechanic Shop Foreman
Statewide Automotive
Baltimore, MD
07.2023 - Current
- Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
- Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
- Created custom preventative maintenance programs tailored to individual client needs, resulting in fewer unexpected breakdowns.
- Managed warranty claims efficiently by liaising with manufacturers directly which led to quicker resolution times.
- Enhanced shop efficiency by streamlining work processes and delegating tasks to appropriate team members.
- Streamlined workflow processes, enabling faster turnaround times without compromising quality standards.
- Reduced vehicle downtime for clients by overseeing timely repairs and thorough inspections.
- Boosted employee morale through recognition programs and team-building activities, contributing to a positive work environment and increased staff retention rates.
- Trained and coached employees to improve performance and skills.
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Managed materials inside shop and at job locations.
- Utilized proper tools and materials to adhere to safety guidelines.
- Organized ongoing maintenance schedules to boost system performance.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
Automotive Technician
First Vehicle Services
Elkton, MD
01.2023 - 07.2023
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Automotive Technician
Jones Junction
Bel Air, MD
08.2022 - 01.2023
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Maintained accurate records of time and materials required to perform repairs and service.
Automotive Technician
Kia Of Wilmington
Wilmington, DE
07.2021 - 08.2022
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
- Conducted safety inspections to comply with legal and company standards.
- Improved customer satisfaction by providing precise and timely repair updates.
- Enhanced vehicle performance by conducting detailed diagnostic procedures.
- Repaired and replaced worn and damaged components.
- Coordinated with parts department to determine availability of necessary components.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Retained accurate records of purchases, titles and sales.
Automotive Technician
Nationwide Kia
Timonium MD
08.2018 - 07.2021
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Performed safety and emissions inspections.
- Completed customer orders and warranty services according to manufacturer specifications.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
- Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
- Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
- Enhanced workshop safety by adhering to and promoting best practices.
- Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
- Maintained up-to-date knowledge of automotive industry standards and practices.
- Facilitated team training sessions, enhancing overall skill sets in emerging automotive technologies.
- Enhanced vehicle performance by conducting detailed diagnostic procedures.
- Assisted in selection of quality parts and supplies, ensuring repair durability.
- Fostered positive relationships with parts suppliers, ensuring cost-effective procurement.
- Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
- Repaired and replaced worn and damaged components.
- Boosted team morale and productivity through effective communication and leadership.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Performed emissions tests according to standard procedures.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Retained accurate records of purchases, titles and sales.
Auto Body Technician
Beavers Autobody
Aberdeen, MD
10.2010 - 09.2018
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Replaced and repaired vehicle parts according to work order instructions.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
- Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
- Enforced compliance with safety regulations when operating equipment.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to the auto body technician field.
- Reduced waste generation by recycling materials where possible and following environmentally friendly disposal procedures.
- Enhanced team productivity by training junior technicians on industry best practices and advanced repair techniques.
- Identified opportunities for cost savings through efficient inventory management and resource allocation.
- Utilized computer-aided design software to design and fix body parts.
- Developed strong relationships with clients, leading to repeat business through excellent communication skills and follow-up care.
- Performed meticulous color matching using paint mixing systems, resulting in seamless paint finishes that met or exceeded client expectations.
- Enhanced operational efficiency, implementing more effective workflow for repair tasks.
- Streamlined repair process, significantly reducing turnaround times for vehicle repairs.
- Delivered vehicles with improved safety, thoroughly inspecting and repairing structural damage.
- Achieved high customer satisfaction scores, consistently delivering quality workmanship.
- Increased workshop efficiency with organization and maintenance of tools and equipment.
- Increased repeat business, establishing strong relationships with customers through excellent service.
- Ensured color accuracy and quality, expertly mixing and applying automotive paints.
- Facilitated timely project completion, coordinating with parts suppliers and other technicians.
- Boosted team morale and productivity by leading training sessions on new repair techniques.
- Maintained up-to-date knowledge of industry standards and techniques through continuous learning.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Installed interior and exterior trim, including moldings and emblems.
- Performed structural and non-structural repairs on variety of vehicle models.
- Adjusted and replaced doors and windows for proper fit and alignment.
- Aligned and balanced vehicle frames using laser alignment systems.
Education
None - Criminal Justice
Harford Community College
Bel Air, MDSkills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Management collaboration
- Emergency response
- Coaching and mentoring
- Continuous improvement
- Risk management
- Equipment calibration
- Vendor relations
- Knowledge sharing
- Maintenance and repair
- Self motivation
- Time management
- Problem-solving
- Multitasking
- Multitasking Abilities
- Hand tools use
- Crane operation
- Equipment operation
Timeline
Mechanic Shop Foreman
Statewide Automotive
07.2023 - Current
Automotive Technician
First Vehicle Services
01.2023 - 07.2023
Automotive Technician
Jones Junction
08.2022 - 01.2023
Automotive Technician
Kia Of Wilmington
07.2021 - 08.2022
Automotive Technician
Nationwide Kia
08.2018 - 07.2021
Auto Body Technician
Beavers Autobody
10.2010 - 09.2018
Specialist
Maryland Army National Guard
None - Criminal Justice
Harford Community College