A'yani Ewan
TruGreen
Tampa
Dynamic leader bringing a fresh perspective with a strong foundation in team training and project planning. Skilled in driving collaboration and improving staff performance, resulting in enhanced operational efficiency and customer satisfaction.
6
years of professional experience
Work History
Outdoor Services Consultant
7 Months
TruGreen - Tampa, FL | 01.2026 - Current
- Assisted customers in selecting appropriate lawn care services.
- Consistently updated knowledge of industry trends and best practices, ensuring the delivery of cutting-edge solutions to clients at all times.
- Provided timely responses to customer inquiries via phone and email.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Served as a key point of contact for clients, providing expert guidance on services while maintaining excellent communication throughout all stages of the process.
Production Supervisor
1 Year 10 Months
Consumer Credit Card Relief - Fort Lauderdale, FL | 10.2022 - 08.2024
- Supervised daily production activities, ensuring adherence to quality standards and operational efficiency.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Trained and mentored team members on best practices in production processes and safety protocols.
- Developed training materials to enhance employee knowledge and improve performance outcomes.
Sales Leader
1 Year 9 Months
Macy's - Boca Raton, FL | 01.2021 - 10.2022
- Led team in executing sales strategies to enhance customer engagement.
- Trained and mentored new staff on product knowledge and sales techniques.
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Mentored junior staff, improving overall team performance and efficiency.
- Collaborated with sales teams to align merchandising strategies with promotional campaigns.
Team Member
7 Months
The Container Store - Boca Raton, FL | 09.2020 - 04.2021
- Assisted customers in product selection and organization, enhancing overall shopping experience.
- Maintained store displays and inventory levels, ensuring optimal product visibility.
- Collaborated with team members to execute promotional setups efficiently and accurately.
- Developed and executed planograms to improve visual merchandising across multiple store departments.
Education
High School Diploma
Boynton Beach Community High School - Boynton Beach, FL
08-2020
Skills
Sales and retention
Customer relations
Client presentations
Project planning
Staff training
Teamwork and collaboration
Timeline
Outdoor Services Consultant
TruGreen
01.2026 - CurrentRead more
Production Supervisor
Consumer Credit Card Relief
10.2022 - 08.2024Read more
Sales Leader
Macy's
01.2021 - 10.2022Read more
Team Member
The Container Store
09.2020 - 04.2021Read more
Boynton Beach Community High School - High School Diploma,
Read more