Summary
Work History
Education
Skills
Leadership and Membership
Timeline
Generic

Ayanna Ballou

Richmond,VA

Summary

Highly motivated college graduate with an unstinting heart for helping others. Looking to add value to an organization that strives to improve the lives of those in underserved and underrepresented communities. Compassionate, caring, and open to challenges with the ability to partner and work well with those from diverse backgrounds.

Work History

Subway Artist and Cashier

Subway
RICHMOND, Virginia
2/14/22 - Current
  • Greet and serve customers, prepare their food, maintain food safety and sanitation standards, and handle and process light paperwork.
  • Handle the register and assist customers in paying their orders.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.

Repack Stocker

Dollar General Distribution Center
South Boston, Virginia
6/1/2023 - 8/20/23
  • Secured fragile items with appropriate cushioning materials during repackaging process.
  • Stacked boxed items on pallets according to company guidelines for safety purposes.
  • Operated forklifts and other heavy equipment safely to move items around the warehouse.
  • Utilized RF scanners for tracking inventory levels accurately.
  • Lifted materials of varied weights on regular basis.

Cashier

Food Lion Grocery
Danville , Virginia
6/1/21 - 6/1/23
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Crew Member

Wendy's
South Boston, Virginia
1/21/20 - 3/16/20
  • Assisted in training new crew members on proper food preparation, customer service, and safety protocols.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Scrubbed and polished counters to remove debris and food.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Bachelor of Science - Sociology

Virginia Commonwealth University
Richmond, VA
05-2024

High School Diploma -

Halifax County High School
South Boston, VA

Some College (No Degree) - General Studies

Danville Community College
Danville, VA

Skills

Strong work ethic, Dependable, Critical Thinking, Professionalism, Inspiring, Interpersonal Communication, Leadership, Collaboration, Time Management, Organization, Adaptability, Transferable skills, Emotional Intelligence, Creativity, Digital Skills, Negotiation, Microsoft Excel, Microsoft Word, Microsoft PowerPoint

Leadership and Membership

  • VCU Anointed To Dance, Social Media Coordinator and Treasurer (2023-present)
  • VCU Black Ice Dance Crew, member (2023-present)
  • VCU Black Awakening Choir, member (2021-December 2023)

Timeline

Subway Artist and Cashier

Subway
2/14/22 - Current

Repack Stocker

Dollar General Distribution Center
6/1/2023 - 8/20/23

Cashier

Food Lion Grocery
6/1/21 - 6/1/23

Crew Member

Wendy's
1/21/20 - 3/16/20

Bachelor of Science - Sociology

Virginia Commonwealth University

High School Diploma -

Halifax County High School

Some College (No Degree) - General Studies

Danville Community College

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Ayanna Ballou