Ayanna Gray
Flight Attendant
Houston,TX
Summary
Quality-oriented professional with 10+ years of experience and a proven knowledge of customer communications, service delivery, and customer service. Aiming to leverage my skills to successfully fill the Flight Attendant role at your company.
Overview
11
11
years of professional experience
Work History
Flight Attendant
JetBlue
New York, NY
02.2023 - Current
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Ensured safety and comfort of customers onboard aircraft.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
- Relayed updates and information to passengers after confirming key details with pilot.
Flight Attendant
REPUBLIC AIRWAYS
Indianapolis, IN
01.2022 - 09.2022
- Performs all regulatory and assigned cabin duties with constant attention to guests while providing a safe and comfortable onboard experience
- Maintains thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft; operates all emergency exits and aircraft equipment using all the necessary movements and force up to and including 70 pounds
- Provides food and beverages to passengers, which requires pushing and pulling moveable carts weighing in excess of 250 pounds
- Assists other Customer Service staff as needed with passenger handling or other duties.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Ensured safety and comfort of customers onboard aircraft.
Client Patient Coordinator
GULF COAST VETERINARY SPECIALIST
Houston, TX
10.2019 - 12.2021
- Managed hospital admissions and patient flows while organizing patient care.
- Provided complete patient assessments and communicated with patients to understand medical histories.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Communicated with patients, caregivers and families members to relay diagnoses and treatment options.
Veterinary Assistant
SOUTH ATLANTA VETERINARY EMERGENCY & SPECIALITY
Fayetteville, GA
01.2012 - 09.2019
- Triaging Patients
- Optimized patient husbandry
- Managed client services of practice
Education
General Studies
GEORGIA COLLEGE
Skills
Analytical observationMultidisciplinary collaboration
Hospitality service expertise
Timeline
Flight Attendant
JetBlue
02.2023 - Current
Flight Attendant
REPUBLIC AIRWAYS
01.2022 - 09.2022
Client Patient Coordinator
GULF COAST VETERINARY SPECIALIST
10.2019 - 12.2021
Veterinary Assistant
SOUTH ATLANTA VETERINARY EMERGENCY & SPECIALITY
01.2012 - 09.2019
General Studies
GEORGIA COLLEGE