Ayanna Grills
Waitress
Temecula,CA
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Waitress
Elks Lodge
Wildomar
04.2021 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided the highest quality of service to the customers by making seating arrangements and room booking prior to their visit
- Met with chef to review daily specials and menu changes.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted the customers by working out their queries and grievances
- Worked closely with restaurant staff to ensure that orders were served in an efficient manner – Orders were assembled properly in the kitchen and delivered to customers in a timely manner
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Organized and delegated tasks to other staff to ensure an efficient dining experience for both customers and staff shifts
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Hostess/Cashier
Epic Eatz, FOOD TRUCK
08.2020 - Current
- Received and welcomed the guests with due attention; greeted them with a smile
- Greeted customers and responded promptly to customer needs.
- Presented the guests with menus and explained any special cuisines to be served
- Ensured food quality and appearance before serving.
- Expedited orders to ensure that customers were served in a timely manner
- Always showing Tolerance, Excellent stamina, and the ability to multitask with a professional attitude.
- Stocked, tagged and displayed merchandise as required.
- Collected and authorized payments of guests.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Education
High School Diploma -
Great Oak High School
Temecula 08.2018 - 06.2022
Skills
Menu memorization
Item promotion
Banquet coordination
Accurate money handling
Dining area maintenance
Food running
Guest seating arrangements
Certification
Riverside County, California Food Handler Card
Timeline
Riverside County, California Food Handler Card
06-2022
Waitress
Elks Lodge
04.2021 - Current
Hostess/Cashier
Epic Eatz, FOOD TRUCK
08.2020 - Current
High School Diploma -
Great Oak High School
08.2018 - 06.2022