Ayanna Grills
Waitress
Temecula,CA
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Waitress
Elks Lodge
Wildomar
04.2021 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided the highest quality of service to the customers by making seating arrangements and room booking prior to their visit
- Met with chef to review daily specials and menu changes.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted the customers by working out their queries and grievances
- Worked closely with restaurant staff to ensure that orders were served in an efficient manner – Orders were assembled properly in the kitchen and delivered to customers in a timely manner
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Organized and delegated tasks to other staff to ensure an efficient dining experience for both customers and staff shifts
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Hostess/Cashier
Epic Eatz, FOOD TRUCK
08.2020 - Current
- Received and welcomed the guests with due attention; greeted them with a smile
- Greeted customers and responded promptly to customer needs.
- Presented the guests with menus and explained any special cuisines to be served
- Ensured food quality and appearance before serving.
- Expedited orders to ensure that customers were served in a timely manner
- Always showing Tolerance, Excellent stamina, and the ability to multitask with a professional attitude.
- Stocked, tagged and displayed merchandise as required.
- Collected and authorized payments of guests.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Education
High School Diploma -
Great Oak High School
Temecula 08.2018 - 06.2022
Skills
Menu memorization
Certification
Riverside County, California Food Handler Card
Timeline
Riverside County, California Food Handler Card
06-2022
Waitress
Elks Lodge
04.2021 - Current
Hostess/Cashier
Epic Eatz, FOOD TRUCK
08.2020 - Current
High School Diploma -
Great Oak High School
08.2018 - 06.2022