Customer Service Associate
Mays Landing Grocery Outlet
190 Hamilton Commons, Mays Landing, NJ 08330
05 2025 - Current
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.