Ayanna Joseph
Tallahassee,FL
Summary
Trustworthy and dedicated college student with numerous years of experience in attributing to customers and providing exemplary service in every working environment. Experienced in efficiently taking instruction and initiative in different problems, which has enhanced my problem-solving skills and attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ophthalmic Medical Technician
Southern Vitreoretinal Associates
01.2024 - Current
- Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
- Contributed to efficient office workflow by managing patient schedules, appointments, and medical records.
- Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
Behavioral Physical Therapist Intern
HCA Florida Northwest Hospital
05.2023 - 08.2023
- Improved patient mobility by developing and advising supplemental nutritional treatment plans to young, autistic patients.
- Enhanced patients quality of life through tailored therapeutic exercises and manual therapy techniques.
- Reduced pain levels for patients with various musculoskeletal conditions using targeted modalities and interventions.
Merchandise Operator Assistant
JcPenney
05.2022 - 07.2023
- Supported management in achieving strategic objectives related to productivity, cost control, and quality assurance within the operation processes.
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
Front Desk Receptionist
Pet Paradise
06.2022 - 08.2022
- Administered and managed phone calls as a front desk receptionist and scheduled appointments.
- Created employee's weekly schedule systems, and organized mandatory files/ past archives.
- Enhanced customer satisfaction by efficiently managing the front desk operations and office administration tasks.
Associate Team Member
Chick-Fil-A
03.2021 - 05.2022
- Promoted team efficiency by providing exceptional customer service to the customers and staff through contributing a positive work environment.
- Streamlined a culture of team development and increased job performance by directing training sessions and operations.
Teacher Instructor/Administrative Assistant
PowerHouse Fine Arts Ministries
01.2018 - 04.2020
- Operated, constructed, managed, and assisted in dance choreography and technicality for a church district competition and taught students fundamental skills such as leadership and teamwork within their establishment.
Summer Program Coordinator Intern
Christian Life Center
06.2017 - 08.2018
- Performed as a receptionist, efficiently providing customer service accordingly if needed.
- Improved intern productivity be designing an organized schedule to increase weekly job performance and professional growth.
- Ensured smooth daily operations by effectively managing staff scheduling and program logistics.
Education
Bachelor of Science - Biological Science, Minor in Chemistry
Florida State University
Tallahassee06.2025
Skills
- Computer skills-Adobe Certified, Excel Pro
- Customer Service- 5 years
- Child Education-2 years
- Payment Processing
- Customer Service
- Point of Sale Operation
Involvement
- Honoree of SISTUHS, INC.- Chaplain Director and Activities Committee Board Director.
- SISTUHS, Incorporated. -Chaplain Member
- Caribbean Students' Association-Membership Recruiter and Fundraising Director.
- Black Women of Medicine-Honorary Active Member.
- Pre-P.A Club- Office Assistant of Vice President
- Diversity and Inclusion Institute- D&I Leadership Liaison
- CARE First-Generation Match Scholarship- Dr. Deonte Brown
Community Service Work
Participated in over 350+ hours of Community Service since August 2017.
Certification
- First Aid/CPR Certified- June 2020
Timeline
Ophthalmic Medical Technician
Southern Vitreoretinal Associates
01.2024 - Current
Behavioral Physical Therapist Intern
HCA Florida Northwest Hospital
05.2023 - 08.2023
Front Desk Receptionist
Pet Paradise
06.2022 - 08.2022
Merchandise Operator Assistant
JcPenney
05.2022 - 07.2023
Associate Team Member
Chick-Fil-A
03.2021 - 05.2022
Teacher Instructor/Administrative Assistant
PowerHouse Fine Arts Ministries
01.2018 - 04.2020
Summer Program Coordinator Intern
Christian Life Center
06.2017 - 08.2018
Bachelor of Science - Biological Science, Minor in Chemistry
Florida State University
- First Aid/CPR Certified- June 2020
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