Ayanna Merchant
Poughkeepsie,NY
Summary
Dedicated, compassionate, and dependable professional with experience in housekeeping and maintaining clean, organized, and safe environments. Strong attention to detail with the ability to follow instructions, manage responsibilities independently, prioritize tasks, and consistently provide high-quality service. Experienced in working respectfully around others, protecting privacy, and creating a comfortable environment for clients, residents, and families.
Currently transitioning into a Personal Care Assistant (PCA) career, bringing strong transferable skills including patience, communication, reliability, organization, time management, and a genuine desire to help others. Comfortable assisting with daily routines, maintaining a safe environment, providing personal support, observing changes in a person's condition or behavior, and reporting concerns appropriately. Understanding the importance of treating every individual with dignity, kindness, patience, and respect.
Motivated to build a long-term career in personal care and healthcare while continuing to develop my caregiving skills. Known for being trustworthy, hardworking, responsible, and willing to learn. Committed to providing dependable support that helps individuals feel safe, comfortable, respected, and as independent as possible.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Environmental Services Housekeeper
Northern Dutchess Hospital
Rhinebeck, New York
11.2025 - Current
- Maintained cleanliness in patient rooms and common areas throughout the hospital.
- Disinfected public areas frequently and provided spot cleaning to maintain a clean, welcoming atmosphere.
- Operated cleaning equipment following safety protocols and infection control guidelines.
- Assisted with deep cleaning tasks during regular maintenance schedules, enhancing overall hygiene across departments.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Trained new staff on housekeeping procedures and best practices for cleanliness standards.
- Reported safety hazards and maintenance needs, contributing to a safer environment for patients and staff.
- Consistently exceeded facility cleanliness standards through attention to detail and thorough cleaning practices.
Patient Care Assistant
dutchess care
Poughkeepsie, New York
03.2014 - Current
- Monitored patient vital signs and promptly reported significant changes to nursing staff.
- Administered medication according to established protocols.
- Supported patients with daily living tasks and personal care needs.
- Engaged effectively with patients, families, and healthcare team members to ensure clear communication.
- Supported cleanliness and organization in assigned areas of a healthcare facility to enhance patient comfort.
- Kept patient rooms and common areas clean and organized.
Housekeeper
Mid Hudson Regional Hospital
Poughkeepsie, New York
08.2014 - 06.2025
- Maintained cleanliness and organization of guest rooms and common areas.
- Cleaned bathrooms, ensuring hygiene and a welcoming environment for guests.
- Replaced bed linens and towels in guest rooms, enhancing guest comfort and satisfaction.
- Vacuumed floors and dusted furniture to maintain a organized, professional appearance.
- Performed laundry services, ensuring proper cleaning and folding of linens.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Managed inventory of cleaning supplies, ensuring adequate stock and timely restocking.
- Assisted with deep cleaning projects during off-peak times.
Education
High School Diploma -
Maggote High School
Jamaica07-1998
Skills
- Infection control
- Infection control protocols
- Safety protocols
- Health standards
- Equipment operation
- Waste management
- Supply management
- Biohazard management
- Detail orientation
- Training new staff
- Vital signs monitoring
- Medication administration
- Patient support
- Personal care assistance
- Effective communication
- Team collaboration
- Healthcare regulations
- Medical record keeping
- Behavioral management
- Problem solving
Certification
- PCA
Timeline
Environmental Services Housekeeper
Northern Dutchess Hospital
11.2025 - Current
Housekeeper
Mid Hudson Regional Hospital
08.2014 - 06.2025
Patient Care Assistant
dutchess care
03.2014 - Current
High School Diploma -
Maggote High School