Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Ayanna Murphy

Baltimore,MD

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

4
4
years of professional experience

Work History

Barista

Johns Hopkins BayviewMed.Center
10.2024 - Current
  • Trained new baristas on beverage preparation and customer service techniques.
  • Managed inventory levels, ensuring timely restocking of supplies and equipment.
  • Developed and maintained positive customer relationships through effective communication.
  • Oversaw daily operations, ensuring adherence to health and safety regulations.

Sales Associate/Cashier

Gabes, Gabriel Brothers
06.2023 - Current
  • Processed transactions using a point-of-sale system.
  • Assisted customers with product selection, sizing and styling.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Collected payments and provided accurate change.
  • Built and maintained relationships with peers and upper management to drive team success.

Seasonal Associate

Walmart
09.2023 - 12.2023
  • Prepared merchandise for purchase or rental.
  • Assisted customers with product selection, sizing and styling.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Received and displayed product shipments on store retail shelves upon delivery.

Cashier

Sonic
03.2023 - 06.2023
  • Counted and balanced cashier drawers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Promoted food items, beverages and desserts to increase sales.
  • Made and served coffee, tea and fountain drinks.

Cashier/Sales Associate

Rue 21
10.2022 - 03.2023
  • Assisted customers with product selection, sizing and styling
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Collected payments and provided accurate change.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Assisted customers with finding the right product for their needs.

Education

High School Diploma -

Overlea High School
06-2023

Skills

  • Client Account Management
  • Promotional Support
  • Order Processing
  • Product Sales
  • Customer Needs Assessment
  • Payment Processing
  • Flexible Schedule
  • Outgoing Personality
  • Reading Comprehension Skills
  • Excellent Communication Skills
  • Problem-Solving
  • Reliable and Punctual
  • microsoft word proficient

Education and Training

other

Timeline

Barista

Johns Hopkins BayviewMed.Center
10.2024 - Current

Seasonal Associate

Walmart
09.2023 - 12.2023

Sales Associate/Cashier

Gabes, Gabriel Brothers
06.2023 - Current

Cashier

Sonic
03.2023 - 06.2023

Cashier/Sales Associate

Rue 21
10.2022 - 03.2023

High School Diploma -

Overlea High School
Ayanna Murphy