Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Dimitri Williams

Columbia,SC

Summary

I am a high-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions, I'm focused on offering superior support and meeting all production targets. I am also creative in applying robust solutions that enhance loyalty, promote retention, and support revenue objectives.

Overview

2
2
years of professional experience

Work History

Barista Trainer

Starbucks
Columbia, SC
11.2022 - Current
  • Assessed skill levels of new and existing baristas, providing individualized training plans.
  • Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
  • Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
  • Developed detailed lesson plans to ensure consistent delivery of training materials.
  • Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.

Education

High School Diploma -

Richland Northeast High School
Columbia, SC
07-2021

Skills

  • Network development
  • Lead prospecting
  • Records Management
  • Client Service
  • Customer Retention
  • Competitor research
  • Lead Generation
  • Business Development
  • Client Account Management
  • Customer Service
  • Sales closing
  • Prospecting skills
  • Relationship Building
  • Strategic Planning
  • Car industry knowledge
  • Upselling and Cross Selling
  • Cold-calling

Affiliations

  • Reading
  • Writing
  • Playing soccer
  • Coding wedsites

Timeline

Barista Trainer

Starbucks
11.2022 - Current

High School Diploma -

Richland Northeast High School

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Dimitri Williams