Ayanna Parker
New York
Summary
Dedicated healthcare coordinator with experience supporting patients, managing schedules, and helping care teams stay organized. Strong communication skills and a focus on making sure patients receive timely, quality care. Reliable, detail-oriented, and committed to creating a positive experience for both patients and staff.
Overview
2
2
years of professional experience
Work History
Referral Coordinator
Bedford Stuyvesant Family Health Center
Brooklyn
03.2024 - Current
- Coordinated patient referrals to specialists and services within the healthcare network.
- Maintained accurate records of patient referral processes and follow-up activities.
- Communicated with patients to explain referral procedures and address concerns.
- Utilized electronic health record systems to track and manage referral data effectively.
- Educated patients on insurance requirements related to referrals and specialist visits.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Reviewed demographic, clinical and insurance information before sending to referred specialists.
- Worked closely with billing departments to ensure accurate coding and billing for referred services.
Education
Science Skills Center High School
Brooklyn, NYSkills
- Referral management
- Patient scheduling
- Healthcare coordination
- Insurance verification
- Electronic health records
- Healthcare systems
- HIPAA regulations
Timeline
Referral Coordinator
Bedford Stuyvesant Family Health Center
03.2024 - Current
Science Skills Center High School