ALONDRA RUEDA
Fresno American Indian Health Project
Fresno,USA
2
Languages
7
years of professional experience
Detail-oriented Referral Coordination Specialist experienced in managing patient referrals and facilitating transitions in healthcare systems. Collaborates effectively with teams, adapts to evolving needs, and drives positive outcomes. Strong communication, organization, and problem-solving skills foster trust and reliability in patient care.
Work History
Referral Coordinator
7 Months- Coordinated patient referrals to ensure timely access to healthcare services and resources.
- Collaborated with healthcare providers to facilitate communication and improve patient care pathways.
- Managed electronic health record systems to maintain accurate patient information and streamline referral processes.
- Trained new staff on referral procedures and best practices for patient engagement.
- Developed and implemented strategies to enhance efficiency in referral tracking and follow-up processes.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
Surgery Scheduler /Patient Referral Coordinator
2 Months- Processed patient referrals efficiently
- Verified eligibility and requested prior authorizations while managing multi-line phone system
- Scheduled surgeries for optimal resource allocation
Surgery Scheduler, back and front office / Lead MA
4 Years 5 Months- Surgery scheduler front and back office
- Verify eligibility, and request Prior Authorization for surgery
- Led a team of office staff for efficient management
- Verified eligibility and requested prior authorization for surgeries to facilitate scheduling
- Answered multi-line phones to provide timely assistance and information to patients and staff
- Managed inventory levels and restocked supplies
- Managed time sheets for employees.
Medical Assistant
1 Year- Roomed patients, took vitals, assisted doctors with examinations
- Setting up for doctor consults
- Contact patients to confirm appointments
- Answered multi-line phone system to manage incoming calls
- Assisted in patient intake, documenting medical history and vital signs to ensure accurate records.
- Managed laboratory specimen collection, processing samples efficiently for timely test results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
High School - diploma
UEI - Medical Assisting
Skills
Referrals
Referral management
Employee scheduling
Patient scheduling
Referral management
Insurance verification
Pre-authorizations
Bilingual proficiency
Suture removal
Working with post op patients (Wound care)
Appointment management
Pre-authorization requests
Insurance eligibility verification
Patient appointment scheduling
Referral waitlist management
Physician referral communication
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Referral Coordinator
Fresno American Indian Health Project
01.2026 - CurrentRead More
Surgery Scheduler /Patient Referral Coordinator
Fresno digestive health
06.2025 - 08.2025Read More
Surgery Scheduler, back and front office / Lead MA
VALLEY DIALYSIS ACCESS
01.2021 - 06.2025Read More
Medical Assistant
THE NEPHROLOGY GROUP
01.2020 - 01.2021Read More
UEI COLLAGE
UEI from Medical Assisting
Read More
Roosevelt High School
High School from diploma
Read More