TOMMASA GUERRA
Holtsville
Summary
Enthusiastic medical administrative professional offering over 15 years of experience supporting physicians, office staff, and patients. Polished, dependable, and willing to go the extra mile to complete all assigned tasks.
Overview
14
14
years of professional experience
Work History
Eligibility/Billing Specialist & Referral Coordinator
NY Cancer & Blood Specialists
08.2022 - 01.2026
- Billing and collection of accounts receivable
- Submission of insurance claims and follow-up on unpaid claims
- Resolution of denials and underpayments through corrections and appeals
- Insurance eligibility verification, referrals, and COB management
- Prior authorizations for medical, pharmacy, and radiology services
- Patient support for insurance and billing inquiries
- Maintained accurate demographics and insurance data
- New York Health
Insurance Verification Specialist
Suffolk Obstetrics & Gynecology
09.2020 - 08.2022
- Confirmed patient insurance prior to appointments
- Prepared self-pay estimates for uninsured patients
- Processed FMLA and disability forms
- Sonogram and bone density authorizations
- Updated patient demographics
Medical Receptionist
Carolina Regional Cancer Center
08.2019 - 06.2020
- Entered patient demographics, insurance, and medical history
- Scheduled appointments and collected payments
- Scanned documents and maintained charts
Medical Insurance Biller
Telstar Management, Inc.
07.2016 - 07.2018
- Accounts receivable follow-up
- Insurance payment status verification
Medical Receptionist
Suffolk Obstetrics & Gynecology
10.2011 - 09.2016
- Patient registration and scheduling
- Billing and payment collections
- Referrals and demographic updates
Education
MEDICAL CODING CERTIFICATE - Medical Coding & Billing
AAPC
01.2017
Skills
- Medical Manager Software
- Microsoft Excel
- Outlook
- Insurance Verification
- Billing
- A/R
- Prior Authorizations
- Referrals
- Patient-Oriented Customer Service
- Bilingual: English & Italian
- Accounts payable
- Invoice processing
- Check processing
Timeline
Eligibility/Billing Specialist & Referral Coordinator
NY Cancer & Blood Specialists
08.2022 - 01.2026
Insurance Verification Specialist
Suffolk Obstetrics & Gynecology
09.2020 - 08.2022
Medical Receptionist
Carolina Regional Cancer Center
08.2019 - 06.2020
Medical Insurance Biller
Telstar Management, Inc.
07.2016 - 07.2018
Medical Receptionist
Suffolk Obstetrics & Gynecology
10.2011 - 09.2016
MEDICAL CODING CERTIFICATE - Medical Coding & Billing
AAPC