Summary
Overview
Work History
Education
Timeline
AdministrativeAssistant

Ayanna Reyes-Rios

Fairview,TX

Summary

Emerging social work professional with experience in direct client support, crisis intervention, and advocacy—particularly in collaboration with law enforcement. Skilled in bridging gaps between social services and police departments to ensure compassionate, community-centered responses. Committed to advancing equitable outcomes through trauma-informed care, effective communication, and culturally responsive outreach. Passionate about addressing the intersectionality of social justice, mental health, and public safety.

Overview

2
2
years of professional experience

Work History

Administrative Assistant

Foam Works
05.2025 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Crisis Intervention/Prevention Unit

Allen Police Department
01.2025 - 05.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments and with a wide range of clients
  • Skilled at working independently and collaboratively in a team environment and across organizations
  • Proven ability to learn quickly and adapt to new situations.

Volunteer

Our Daily Bread Ministries
09.2023 - 04.2024
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Boosted donations to organization by strategizing and executing fundraising events.

Education

Bachelor of Science - Social Work Candidate

Texas Woman's University
Denton, TX
05-2025

Timeline

Administrative Assistant

Foam Works
05.2025 - Current

Crisis Intervention/Prevention Unit

Allen Police Department
01.2025 - 05.2025

Volunteer

Our Daily Bread Ministries
09.2023 - 04.2024

Bachelor of Science - Social Work Candidate

Texas Woman's University
Ayanna Reyes-Rios