Summary
Overview
Work History
Education
Skills
Timeline
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Ayanna Rutland

Melbourne,Florida

Summary

Dedicated Preschool Teacher with high energy, early intervention expertise, and a deep commitment to preschoolers' growth. Skilled in planning diverse activities that enrich learning and promote individual development. Encouraging, upbeat, and motivated to make a positive impact on students' lives.

Resourceful Customer Service Representative recognized for high productivity and efficient task completion. Specializes in communication, problem-solving, and time management, ensuring smooth operations in customer service environments. Excel in active listening, empathy, and patience to address customer needs effectively, and build lasting relationships.

Dedicated Customer Service Specialist with strong skills in prioritizing and multitasking in fast-paced settings. A collaborative team player focused on achieving both personal and business goals. Known for successfully handling escalated customer concerns with professionalism. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

5
5
years of professional experience

Work History

Assistant Preschool Teacher

Coral Reef Academy
Melbourne, Florida
06.2024 - Current
  • Developed meaningful relationships with all students based on trust and respect.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
  • Employed variety of educational techniques to reach varied skill levels in preschool classroom.
  • Monitored student progress to ensure cooperation and growth.
  • Supervised the children while they were engaged in various activities such as arts and crafts, story time, outdoor play.
  • Provided guidance to children on appropriate behavior during activities.
  • Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Observed each child's development throughout the school year and reported any issues or concerns to lead teacher or director.
  • Created and assembled classroom displays and decorations.

Cashier

Panera Bread
Melbourne, Florida
08.2020 - 05.2023
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Welcomed customers, offering assistance to help find store items.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained work area and kept cash drawer organized.

Education

High School Diploma -

Palm Bay Magnet High School
Palm Bay, FL
05-2024

Skills

  • Classroom management
  • Child development
  • Educational techniques
  • Customer service
  • Communication skills
  • Team collaboration
  • Lesson implementation
  • Computer proficient
  • Safety protocols
  • Parent engagement
  • Science exploration
  • Personal hygiene support
  • Fine motor skills development
  • Storytelling techniques
  • First aid and CPR
  • Teamwork
  • Employee training
  • Team building
  • Conflict resolution
  • Time management
  • Parent communication
  • Report creation
  • Scheduling
  • Prioritization
  • High-energy attitude
  • Stress management
  • Quality control
  • Critical thinking
  • Researching
  • Problem-solving
  • Store maintenance
  • Typing proficiency

Timeline

Assistant Preschool Teacher

Coral Reef Academy
06.2024 - Current

Cashier

Panera Bread
08.2020 - 05.2023

High School Diploma -

Palm Bay Magnet High School

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Ayanna Rutland