Ayanna Williams
Lansdowne,PA
Summary
Kind Caregiver with experience addressing physical and emotional needs. I’m passionate about improving the quality of people’s lives through unsurpassed care and service. Dynamic customer service representative skilled in customer relationship management and appointment scheduling. Demonstrates strong problem-solving abilities and effective communication, ensuring customer satisfaction and compliance with regulations.
Overview
3
3
years of professional experience
Work History
Customer Service Teller
GardaWorld Cash Services
Folcroft, Pennsylvania
11.2025 - 06.2026
- Assisted customers with inquiries through phone and email communication.
- Documented customer interactions in the company's CRM system.
- Processed customer transactions efficiently and accurately.
- Resolved customer complaints effectively and professionally.
Customer Service Representative
SYNERGY HomeCare
Woodbridge, Virginia
02.2023 - 09.2025
- Delivered exceptional customer service by attentively addressing client needs and requests with professionalism and courtesy.
- Resolved customer service issues promptly, ensuring client satisfaction and retention.
- Maintained client confidentiality and compliance with regulations.
- Scheduled client appointments using electronic health record systems.
Education
High School Diploma -
Forest Park High School
Woodbridge, VASkills
- Customer relationship management
- Transaction processing
- Complaint resolution
- Appointment scheduling
- Customer support
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- MS office proficient
- Adaptability
Timeline
Customer Service Teller
GardaWorld Cash Services
11.2025 - 06.2026
Customer Service Representative
SYNERGY HomeCare
02.2023 - 09.2025
High School Diploma -
Forest Park High School