Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savana Kincer

Wytheville,VA

Summary

Offering strong foundation in customer service principles and genuine desire to learn and grow within financial environment. I have the ability to quickly grasp new concepts and carry skills in cash handling and transaction processing. I'm ready to use and develop communication and problem-solving skills. In spring of 2025, I will graduate with an associates degree in Business Administration and plan to transfer to a 4 year to work toward a bachelor's degree in Marketing. I am eager to further my knowledge and grow in the field I have so much interest and passion for!

Overview

3
3
years of professional experience

Work History

Customer Service Teller

Burke and Herbert Bank
06.2024 - Current

As a CST, I complete transactions on the teller line for personal and business accounts. This includes working with deposits, withdrawals, loan processes, creating checks, and working with online banking. I also carry many responsibilities in my role such as adhering to company and federal policies, providing clients with safe and responsible financial guidance, and being a well rounded representative of good customer service. My regional and branch managers have assigned me to design a couple of handouts for when the bank is at an event or scouting for new accounts to gain more experience with marketing work.

Pharmacy Customer Service Associate

Walgreens
06.2023 - 05.2024

As a Pharmacy CSA, I had many daily tasks to complete. I worked filling prescriptions and waiting on customers in store and in drive through. Working in an environment as such, you must be able to work in a quick pace while also being accurate with the work you complete. For this position, I also assisted the frond end of the store. These tasks included: assisting customers with fedex returns and photo department orders, completing cash card reloads at the register, cleaning and keeping the store tidy, unloading shipments and tracking inventory, and setting up store resets.

Marketing Intern and Floral Designer

Petals of Wytheville
08.2023 - 01.2024

As a seasonal helper at Petals, I had many tasks to complete. I worked in the floral department creating arrangements, taking in phone calls, creating invoices, cleaning the work space, and making deliveries. I also worked there as a marketing intern. I created posts for the social media pages using editing platforms like Canva, brainstormed with co-workers to create media to increase business, and created interactive media, such as signage with QR codes and customer review handouts for the shop.

Tour Guide and Zookeeper

Fort Chiswell Animal Park
05.2022 - 05.2023

As a Tour Guide and Zookeeper, I had many responsibilities. I worked during the open season as a Tour Guide, and part time zookeeper and as a full time zookeeper during the off season. However, with the park being open or not, there were always tasks to complete. A few of my responsibilities included: making sure all guests were taken care of and satisfied with their visit, educating guests on the animals and park history, cleaning all areas of the park (inside and outside), and completing daily care for all the animals at the park.

Education

High School Diploma -

Rural Retreat High School
Rural Retreat, VA
05-2023

Skills

  • Cash handling
  • Experienced with microsoft applications
  • Recordkeeping and documentation
  • Customer Service-oriented
  • Data entry
  • Customer relationship management

Timeline

Customer Service Teller

Burke and Herbert Bank
06.2024 - Current

Marketing Intern and Floral Designer

Petals of Wytheville
08.2023 - 01.2024

Pharmacy Customer Service Associate

Walgreens
06.2023 - 05.2024

Tour Guide and Zookeeper

Fort Chiswell Animal Park
05.2022 - 05.2023

High School Diploma -

Rural Retreat High School
Savana Kincer