Offering strong foundation in customer service principles and genuine desire to learn and grow within financial environment. I have the ability to quickly grasp new concepts and carry skills in cash handling and transaction processing. I'm ready to use and develop communication and problem-solving skills. In spring of 2025, I will graduate with an associates degree in Business Administration and plan to transfer to a 4 year to work toward a bachelor's degree in Marketing. I am eager to further my knowledge and grow in the field I have so much interest and passion for!
As a CST, I complete transactions on the teller line for personal and business accounts. This includes working with deposits, withdrawals, loan processes, creating checks, and working with online banking. I also carry many responsibilities in my role such as adhering to company and federal policies, providing clients with safe and responsible financial guidance, and being a well rounded representative of good customer service. My regional and branch managers have assigned me to design a couple of handouts for when the bank is at an event or scouting for new accounts to gain more experience with marketing work.
As a Pharmacy CSA, I had many daily tasks to complete. I worked filling prescriptions and waiting on customers in store and in drive through. Working in an environment as such, you must be able to work in a quick pace while also being accurate with the work you complete. For this position, I also assisted the frond end of the store. These tasks included: assisting customers with fedex returns and photo department orders, completing cash card reloads at the register, cleaning and keeping the store tidy, unloading shipments and tracking inventory, and setting up store resets.
As a seasonal helper at Petals, I had many tasks to complete. I worked in the floral department creating arrangements, taking in phone calls, creating invoices, cleaning the work space, and making deliveries. I also worked there as a marketing intern. I created posts for the social media pages using editing platforms like Canva, brainstormed with co-workers to create media to increase business, and created interactive media, such as signage with QR codes and customer review handouts for the shop.
As a Tour Guide and Zookeeper, I had many responsibilities. I worked during the open season as a Tour Guide, and part time zookeeper and as a full time zookeeper during the off season. However, with the park being open or not, there were always tasks to complete. A few of my responsibilities included: making sure all guests were taken care of and satisfied with their visit, educating guests on the animals and park history, cleaning all areas of the park (inside and outside), and completing daily care for all the animals at the park.