Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Ayat Ibrahim

Bismarck,ND

Summary

Compassionate, enthusiastic and customer-focused individual with a passion for providing excellent customer services experience. Seeking a Flight Attendant position with Delta Air Lines to contribute my strong interpersonal skills, safety knowledge, and commitment to passenger and colleagues satisfaction.

Overview

7
7
years of professional experience

Work History

Case Manager/Mentorship Coordinator

Global Neighbors
03.2023 - Current
  • Working with newcomers to receive help with achieving self-sufficiency goal including school, finding work, etc.
  • Collaborated with local & government resource providers to offer clients access to community services.
  • Intervened in urgent and crisis situations to provide safety & individual well being.
  • Implementing our values on daily work

Respect

compassion

Inclusiveness

Vitamin Manager

Natural Grocers
01.2019 - 01.2022
  • Established positive customer relations o by addressing health problems and implementing successful healthy, safe, lifestyle changes.
  • Maintained professional demeanor by staying calm when addressing unhappy or unsatisfied customers.
  • Monitored vitamin department and its upkeep, sales, and presentation.

Patient Access Representative

Essentia Health, ER Dept
01.2017 - 09.2018
  • Secured patient information and confidential medical records.
  • Preformed calmly under pressure to and successfully dealt with emergency situations.
  • Greeted and assisted patients with check-in procedures and insurance information.

Education

Associate Degree - General Studies

Minnesota State Community And Technical College
Moorhead, MN

High School Diploma -

West Fargo High School
West Fargo, ND
2014

Skills

  • Exceptional customer servies (7yrs)
  • Leadership
  • Communications skills
  • Multilingual Proficiency English & Arabic
  • Teamwork & collaborations
  • Perseverance & integrity
  • Cultural sensitivity

Languages

Arabic
Native or Bilingual

Additional Information

More professional experience available upon request.

Timeline

Case Manager/Mentorship Coordinator

Global Neighbors
03.2023 - Current

Vitamin Manager

Natural Grocers
01.2019 - 01.2022

Patient Access Representative

Essentia Health, ER Dept
01.2017 - 09.2018

Associate Degree - General Studies

Minnesota State Community And Technical College

High School Diploma -

West Fargo High School
Ayat Ibrahim