Ayat Shabaan
Fremont,CA
Summary
I have worked in the medical/ clinical field for about 2 1/2 years. Worked as a healthcare administrator where I have providing high-quality healthcare services to patients. As well as worked with patients one on one. I believe I have strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
Overview
8
8
years of professional experience
Work History
COVID Test Technician
Bay PLS
12.2021 - Current
- Completed functionality tests on samples and recorded data with corresponding parameters
- While training junior testing team members in procedures and testing techniques
- Collaborated with team on scheduling and test planning
- Executed tests and recorded testing data in proper format for review and reporting
- Achieved reliable results by following work instructions and test specifications
Ophthalmologist Assistant
Neovision Eye Center
06.2020 - 11.2021
- Identified issues and discussed them with the physician during the preliminary exam
- Encouraged more efficient operations and increased patient satisfaction by promoting a positive and smooth patient flow throughout the facility
- Checked visual acuity, color plates, and papillary function in patients with eye problems
- Collaborated effectively with patients, staff, and manufacturer representatives to complete office and patient-related tasks on a daily basis
- Directed patients to exam rooms for initial evaluations and intake, including history, medication, and symptom documentation to help physicians run more efficient appointments
- Gave patients detailed instructions for pre- and post-operative care under physician supervision to promote healing and optimal recovery strategies
Clinic Administrator
West Coast Medicine and Aesthetics
03.2019 - 12.2020
- Assisted with administrative tasks by keeping track of all patient records as well as scanned and filed patient documents to provide accurate information to clinic staff
- Created and maintained patient charts as part of the patient admission process while being the patient's first point of contact, both new and returning
- Communicated with patients while maintaining the confidentiality of their medical information
- Ensured that patients had a positive experience by providing excellent customer service
Swim Instructor
American Swim Academy
03.2017 - 03.2020
- Swimming expertise, patience and perseverance, being able to encourage students and make them feel comfortable, organization, and being able to stay calm in emergency situations
- Maintained participant progress by offering regular feedback and technique suggestions
- Customized instruction strategies based on evaluations of student abilities
Sales Associate
Macys
11.2018 - 02.2019
- Resolved customer concerns using strong communication and conflict management skills
- Skilled in solving complicated issues and making proactive operational changes
- Driven to maintain service standards by supporting staff in effective handling and customer communications
- Inventory management and merchandising experience
Education
Associate -
Ohlone College
Fremont, CA05.2022
Highschool Diplma -
American High School
Fremont, CA06.2020
Skills
- Coordination
- Task prioritization
- Time management
- Written communication
- Analytical thinking
Timeline
COVID Test Technician
Bay PLS
12.2021 - Current
Ophthalmologist Assistant
Neovision Eye Center
06.2020 - 11.2021
Clinic Administrator
West Coast Medicine and Aesthetics
03.2019 - 12.2020
Sales Associate
Macys
11.2018 - 02.2019
Swim Instructor
American Swim Academy
03.2017 - 03.2020
Associate -
Ohlone College
Highschool Diplma -
American High School
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