Martha Carlos
Downey,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Covid Test Site Supervisor
Fulgent Genetics
01.2021 - 01.2022
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervise 10-12 staff
- Instructing patients how to perform a nasal swab test for covid testing.
Care Review Processor
Molina Healthcare
09.2013 - 01.2017
- Verify members’ eligibility and benefits
- Maintained confidentiality at all times while handling sensitive patient information according to HIPAA regulations during the execution of daily tasks related to care reviews.
- Answered telephone calls to offer status of authorizations, answer questions, and direct calls to staff.
- Providing clerical and data entry support for Molina members that require hospitalization and/or utilization review for other healthcare services.
- Work with providers, members, numerous of Independent Provider Associations (IPAs), case managers, member services, contracting and provider claims.
Administrative Assistant
Compton Unified School District (Payroll Dept.)
01.2009 - 06.2009
- Assisting in the process of certified and classified employee payments
- Arranging files
- Data entry
Education
Bachelor of Science - Criminal Justice
California State University, Dominguez Hills
Carson, CA06.2017
Associate of Arts - Administrative Justice
El Camino College Compton Center
Compton06.2013
High School Diploma -
Centennial High School
Compton06.2009
Skills
- Bilingual in English and Spanish
- Ability to work with Microsoft office Word, Excel, & Power point
- Team Supervision
- Site coordination
- Team Leadership
Timeline
Covid Test Site Supervisor
Fulgent Genetics
01.2021 - 01.2022
Care Review Processor
Molina Healthcare
09.2013 - 01.2017
Administrative Assistant
Compton Unified School District (Payroll Dept.)
01.2009 - 06.2009
Bachelor of Science - Criminal Justice
California State University, Dominguez Hills
Associate of Arts - Administrative Justice
El Camino College Compton Center
High School Diploma -
Centennial High School
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