Martha Carlos
Downey,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Covid Test Site Supervisor
Fulgent Genetics
Los Angeles, CA
01.2021 - 01.2022
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervise 10-12 staff
- Instructing patients how to perform a nasal swab test for covid testing.
Care Review Processor
Molina Healthcare
Long Beach, CA
09.2013 - 01.2017
- Verify members’ eligibility and benefits
- Maintained confidentiality at all times while handling sensitive patient information according to HIPAA regulations during the execution of daily tasks related to care reviews.
- Answered telephone calls to offer status of authorizations, answer questions, and direct calls to staff.
- Providing clerical and data entry support for Molina members that require hospitalization and/or utilization review for other healthcare services.
- Work with providers, members, numerous of Independent Provider Associations (IPAs), case managers, member services, contracting and provider claims.
Administrative Assistant
Compton Unified School District (Payroll Dept.)
Compton, CA
01.2009 - 06.2009
- Assisting in the process of certified and classified employee payments
- Arranging files
- Data entry
Education
Bachelor of Science - Criminal Justice
California State University, Dominguez Hills
Carson, CA06.2017
Associate of Arts - Administrative Justice
El Camino College Compton Center
Compton06.2013
High School Diploma -
Centennial High School
Compton06.2009
Skills
- Bilingual in English and Spanish
- Ability to work with Microsoft office Word, Excel, & Power point
- Team Supervision
- Site coordination
- Team Leadership
Timeline
Covid Test Site Supervisor
Fulgent Genetics
01.2021 - 01.2022
Care Review Processor
Molina Healthcare
09.2013 - 01.2017
Administrative Assistant
Compton Unified School District (Payroll Dept.)
01.2009 - 06.2009
Bachelor of Science - Criminal Justice
California State University, Dominguez Hills
Associate of Arts - Administrative Justice
El Camino College Compton Center
High School Diploma -
Centennial High School