Ayda Quispe
4912 Columbia Rd.,VA
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service, manage accurate data, and act as a translator for non-English speaking clients. Eager to leverage multitasking abilities in a challenging new administrative role.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Private Nanny/Family Assistant
Private Family
2021.09 - 2025.09
- Manages a comprehensive daily schedule for 2 children, improving punctuality from school and extracurricular activities.
- Handle weekly petty cash for activities and supplies with 100% accuracy.
- Maintained high-level safety and security protocols for the household.
- Communicated proactively and professionally with parents to ensure needs were meet.
Private Nanny
Multiple Famiilies
2015.01 - 2018.02
- Developed engaging educational activities tailored to children's age and interests.
- Collaborated with parents to create individualized care plans that support developmental milestones.
Data Entry Clerk
Jackson Hewitt Tax Service - Northern Virginia
2012.01 - 2013.04
- Entered and maintained client tax information in electronic databases with high accuracy.
- Accurate English-Spanish interpretation for taxpayers and tax officials, facilitating clear communication.
Cosmetics Sales Associate
Macy's
2008.01 - 2011.12
- Provided personalized beauty consultations and skin analyses to tailor product suggestions. increasing customer satisfaction by 20%.
- Maintained visual merchandising standards and managed inventory replenishment to optimize products visibility.
- Built and maintained a loyal client base by following up on purchases and inviting clients to exclusive brands events.
Macys Sales Associate
Macy's
2001.12 - 2008.01
- Provided high-level customer service, greeting visitors and offering personalized assistance, resulting in improved customer satisfaction ratings.
- Accurately processed transactions for cash, credit, and gift cards, including returns and exchanges.
Education
High School Diploma -
Fairfax County Public Schools
Fairfax, VA2017-06
Skills
- Customer Service Excellence
- Sales Techniques
- Merchandising expertise
- POS Systems
- Verbal translation between Spanish/English speaking customers
- Cash Handling & Drawer Balancing 100% Accuracy
- Data Entry Accuracy
- Organized
- Multi-tasking
Certification
- Certified [Accounting Assistant Certificate program], [Adult and Community Education] - July, 2008.
- Certified [Introduction to Microsoft Office Suite and fundamental computer skills], [C.O.R.E.] - [2009]
- Certified [ CPR AED and First Aid ]
Timeline
Private Nanny/Family Assistant
Private Family
2021.09 - 2025.09
Private Nanny
Multiple Famiilies
2015.01 - 2018.02
Data Entry Clerk
Jackson Hewitt Tax Service - Northern Virginia
2012.01 - 2013.04
Cosmetics Sales Associate
Macy's
2008.01 - 2011.12
Macys Sales Associate
Macy's
2001.12 - 2008.01
High School Diploma -
Fairfax County Public Schools