Ayda Zegeye
The Bronx,NY
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Server
Lalibela Ethiopian Restaurant
New York, NY
05.2022 - Current
- Throughout my role, I made sure to serve food and drinks quickly and pay close attention to what customers wanted. I always aimed to create a positive vibe during their dining experience. If any customers had issues, I handled them promptly and courteously. Working alongside my coworkers, I ensured everyone had a good time, both staff and customers.
Salesperson
Empire State Building Company (Show Time Pictures)
New York, NY
06.2022 - 05.2023
- I actively engaged customers in friendly conversations to enhance their shopping experience, fostering a relaxed and enjoyable atmosphere. Delivering exceptional service to each customer was a top priority, aiming to increase both sales and overall satisfaction. Additionally, I took on the role of training and mentoring new sales representatives, while also benefiting from the opportunity to learn new skills from them.
Office Assistant
St. John Fisher College
Rochester, NY
09.2019 - 05.2023
- I efficiently managed incoming and outgoing communication channels, including phone calls, emails, and letters, ensuring they reached the relevant staff promptly. Keeping office records meticulously updated, both digitally and physically, was a key aspect of my responsibilities. Additionally, I warmly greeted office visitors and alerted staff about scheduled appointments. Collaborating with colleagues, I played an integral role in organizing various events. Furthermore, I facilitated effective communication with different offices to streamline workflow processes and enhance efficiency.
Intern
LawNY Nonprofit Organization
Rochester, NY
09.2021 - 12.2021
- I was responsible for conducting initial phone interviews with clients and collecting essential documents needed by the main attorney to proceed with their cases. I coordinated with three different offices to determine the workload for cases related to Public Benefits, Housing, Employment Rights, and Rights of Individuals with Criminal Records, ensuring that clients received swift responses. Additionally, I conducted research, gathered data, updated spreadsheets, and prepared reports in a timely manner to support case management. I also organized files, spreadsheets, and reports systematically to make information easily accessible for efficient workflow.
Education
Bachelor of Arts - Criminology & Criminal Justices And Legal Studies
St. John Fisher University
Rochester, NY05.2023
Skills
Communication
Teamwork
Problem-solving
Data entry
Adaptability
Leadership
Affiliations
Founder and president of Criminology Club (2022-2023)
Member of political action Club (2021- 2023)
Member of black students union (2019 - 2023)
Member of student Government Association (2019 - 2023)
Timeline
Salesperson
Empire State Building Company (Show Time Pictures)
06.2022 - 05.2023
Server
Lalibela Ethiopian Restaurant
05.2022 - Current
Intern
LawNY Nonprofit Organization
09.2021 - 12.2021
Office Assistant
St. John Fisher College
09.2019 - 05.2023
Bachelor of Arts - Criminology & Criminal Justices And Legal Studies
St. John Fisher University
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