Ayden Bailey
Fort Wayne,IN
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Parlor Doughnuts
Fort Wayne, IN
08.2023 - 11.2024
- Processed payments on cash register and counted back bills and change to patrons.
- Interacted pleasantly with guests to deliver quality customer service.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Educated customers on menu items, product ingredients and nutritional values.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Sales Associate
Safeguard Business Systems
Fort Wayne, IN
06.2022 - 09.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained filing systems and updated project documentation.
- Organized filing systems to ensure efficient document retrieval.
- Managed filing systems including electronic files, paper documents.
- Answered incoming calls and provided customer service.
Server
Mata Ne Asian Cuisine
Elmhurst, IL
01.2023 - 06.2023
- Stocked service areas with supplies during slow periods.
- Served food and beverages to patrons and confirmed complete orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Trained new employees on restaurant procedures and plating techniques.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Certificate of Technical Studies - Software Engineering
TripleTen
06-2025
High School Diploma -
Carroll High School
Fort Wayne, IN06-2020
Some College (No Degree) - Computer Science
Purdue Fort Wayne
Fort Wayne, INSkills
- Hospitality service expertise
- Crew leadership
- Integrity, honesty, and resilience
- Quality assurance
- Technical maintenance and expertise
- Mechanical maintenance and repair
Languages
Japanese
Limited
Certification
- Certificate of Computer Repair and Maintenance
Accomplishments
- Earned a Management position at several jobs
- Placed 2nd overall in a School Sports League
- Scouted for College-level eSports teams for multiple games
Affiliations
- Regular Bowler, Darts player, and Cards player
- Avid Reader of multiple genres
- 2-time tournament winner for eSports games
- Occasional Piano Player
- Hobbyist Craftsman
Timeline
Crew Member
Parlor Doughnuts
08.2023 - 11.2024
Server
Mata Ne Asian Cuisine
01.2023 - 06.2023
Sales Associate
Safeguard Business Systems
06.2022 - 09.2024
- Certificate of Computer Repair and Maintenance
Certificate of Technical Studies - Software Engineering
TripleTen
High School Diploma -
Carroll High School
Some College (No Degree) - Computer Science
Purdue Fort Wayne
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