Ayden Boehme
Adel,IA
Summary
IT Support Technician with a proven track record at Access Systems, adept at diagnosing complex technical issues and enhancing network performance. Skilled in remote desktop support and end-user training, I consistently deliver effective solutions, improving operational efficiency and user satisfaction.
Overview
2
2
years of professional experience
Work History
IT Support Technician
Access Systems
07.2023 - Current
- Monitor, maintain, and resolve issues related to servers, workstations, and network configurations.
- Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
- Employed remote support tools effectively for efficient troubleshooting of offsite issues.
Education
Bachelor of Science - Computer Engineering
Iowa State University
Ames, IA05-2023
Skills
- Network administration
- Operating system support
- DNS and DHCP
- Ticketing system experience
- Remote desktop support
- End-user training
- Software installation
Timeline
IT Support Technician
Access Systems
07.2023 - Current
Bachelor of Science - Computer Engineering
Iowa State University
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