Ayden Campbell
Centralia,IL
Summary
Diligent College Student focused on Business Finance and dedication to becoming a successful individual in the Business world. Personable and determined Member Service Representative with extensive experience in the Credit Union Industry. Motivated to accomplish all goals regarding my professional and personal life.
Overview
1
1
year of professional experience
Work History
Member Service Representative
Kaskaskia Valley Community Credit Union
Centralia, IL
03.2023 - 12.2023
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Maintained accurate records of member interactions and transactions.
- Provided guidance to members on how best to use products or services offered by the organization.
- Assisted colleagues with tasks as needed during peak times of activity.
- Participated in team meetings to discuss customer service strategies and goals.
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
- Enhanced member relationships by providing excellent service during each interaction.
- Handled calls for all member services.
Education
High School Diploma -
Centralia High School
Centralia, IL05-2022
Some College (No Degree) - Business Finance
Southern Illinois University Edwardsville
Edwardsville, ILSkills
- Issue Resolution
- Complaint Handling
- Financial Transactions
- Database Maintenance
- Customer Service
Affiliations
- Actively in the gym to maintain a healthy lifestyle
- Like to read inspirational self-improvement books
- Enjoy spending quality time with friends and family
Timeline
Member Service Representative
Kaskaskia Valley Community Credit Union
03.2023 - 12.2023
High School Diploma -
Centralia High School
Some College (No Degree) - Business Finance
Southern Illinois University Edwardsville
Similar Profiles
Clarisa Garcia RamirezClarisa Garcia Ramirez
Teller at Sioux Valley Community Credit UnionTeller at Sioux Valley Community Credit Union
Alycia MandrosAlycia Mandros
Loan Officer at Trona Valley Community Federal Credit UnionLoan Officer at Trona Valley Community Federal Credit Union
Victoria CalderVictoria Calder
Member Service Representative at Ohio Valley Community Federal Credit UnionMember Service Representative at Ohio Valley Community Federal Credit Union