Ayden Etherton
Dallas,TX
Summary
Offering strong analytical skills and passion for technology, eager to learn and develop in fast-paced environment. Brings ability to quickly grasp technical concepts and apply problem-solving skills to real-world challenges. Ready to use and develop communication and technical troubleshooting skills in any role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Account Manager
Yardi
05.2025 - 08.2025
- Increased client satisfaction by promptly addressing technical issues and providing tailored solutions.
- Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.
- Managed multiple accounts simultaneously, maintaining high levels of organization and prioritization.
- Assisted customers in troubleshooting product issues and provided timely technical support.
Delivery Driver
Amazon
03.2025 - Current
- Deliver packages safely and efficiently within strict timelines
- Utilizing route enhancing tools to reduce delays
- Communicate effectively with customers and dispatchers
- Perform safety checks and follow company safety protocol
Delivery Driver
HMS Host Warehouse
07.2023 - 12.2024
- Resolve challenges quickly with strong critical thinking skill
- Prioritize tasks to meet deadlines and maximize productivity
- Collaborate with teams and management to ensure smooth operations
- Ensuring accurate inventory levels and timely order fulfillment
Stocking Associate
Walmart
11.2022 - 05.2023
- Embraced constructive feedback to enhance job performance
- Assisted customers and guided them to desired product
- Operated various equipment and devices
- Built strong relationships, promoting a collaborative work environment
Education
School of Management, Finance
The University of Texas at Dallas
05.2026
Graduation Diploma - undefined
Trinity High School
Euless, Texas05.2022
Skills
- Skills: Team Management, Customer Service, Problem-Solving, Data Analytics, Communication, Leadership & mentoring, Teamwork and collaboration
- Technical Skills : Microsoft Office Certifications: Excel, Word & PowerPoint, Troubleshooting, CRM and leveraging client databases
Accomplishments
- Successfully managed and resolved 325 chat-based client inquiries, consistently achieving high client satisfaction ratings and exceeding managerial expectations.
- Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.
Certification
- Yardi Aspire Training - Summer (2025)
- Microsoft Office Specialist: Excel Expert
ORGANIZATIONS AND LEADERSHIP EXPERIENCE
- Volunteer Food Drive for FMSC, Richardson, Texas 75081 February 27, 2024
- Coordinated food collection, sorting, and distribution
- Helped aid and foster positive communities around the world
- Goldman Sachs Event, The University of Texas at Dallas October 2022
- I learned about the many career paths that are open to me
- Gained motivation to attend more events and become involved
- National Honors Society, Trinity High School September 2017 – May 2020
- I collaborated with other students to make a change in the community
ADDITIONAL INFORMATION
Eligibility: US Citizen, Eligible to work in the US for internships and full-time with no restrictions
Timeline
Technical Account Manager
Yardi
05.2025 - 08.2025
Delivery Driver
Amazon
03.2025 - Current
Delivery Driver
HMS Host Warehouse
07.2023 - 12.2024
Stocking Associate
Walmart
11.2022 - 05.2023
Graduation Diploma - undefined
Trinity High School
School of Management, Finance
The University of Texas at Dallas
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