Ayden Geston
Austin,TX
Summary
Systematic Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Good planner and problem-solver with in-depth understanding of digital products.
Overview
2
2
years of professional experience
Work History
Product Owner
A+ Federal Credit Union
06.2022 - Current
- Led the development for a credit score display that returns a monthly updated score to over 170,000 eligible members while saving the credit union $182,000 by developing this module in house.
- Launched the first ever push notification used to market a digital product in company history.
- Developed and analyzed user studies for the new website and the new account opening process while providing feedback to key stakeholders on how to improve UX.
- Established and managed working relationships with and between several IS groups including software development and project management.
- Owned and prioritized the product backlog.
Personal Banker
A+ Federal Credit Union
09.2021 - 06.2022
- Developed and maintained account relationships, provided solutions, and resolved customer concerns through service quality and product knowledge.
- Engaged in consultative conversations with potential or current clients uncovering needs, recommending solutions, while developing client relationships.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Promoted financial products by maintaining excellent service offering knowledge.
Education
18 Week Bootcamp - Product Management
University of Texas at Austin
Austin, TX08.2022
BBA - Management
Texas State University
San Marcos, TX05.2021
Skills
- Product Management
- Agile Methodologies
- Cross-functional Team Leadership
- SQL
- Problem Identification
- Design Thinking
Timeline
Product Owner
A+ Federal Credit Union
06.2022 - Current
Personal Banker
A+ Federal Credit Union
09.2021 - 06.2022
18 Week Bootcamp - Product Management
University of Texas at Austin
BBA - Management
Texas State University
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