Ayden Lucas

• Developed strong rapport with customers and created positive impression of business.
• Gathered shopping baskets and carts and relocated to designated areas.
• Helped customers complete purchases, locate items, and join reward programs.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Answered questions about store policies and addressed customer concerns.
• Assisted customers with returns, refunds and resolving transaction issues.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

• Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
• Cleaned and stocked shelves and endcaps
• Answered customer questions and provided information regarding haircare, cosmetics, and skincare
• Successfully educated and received various rewards program and store credit card sign-ups from customers
• Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
• Worked effectively in fast-paced environments.
• Passionate about learning and committed to continual improvement.

- Fulfilled curbside pickup orders

- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

- Communicated customer complaints, requests, and feedback to company management for swift resolution.

- Increased repeat business by providing exceptional customer service during each interaction.

- Closed the department independently, preparing the workspace for the morning crew

- Collaborated with co-workers to accomplish heavy workloads

- Occasionally aided in managing the department and other employees

- Successfully completed computer based work

- As an overall Team Member, I have covered and worked in multiple areas of retail: cashier, guest service, store warehouse, etc.

Cashier:

- completed transactions with excellent customer service

- informed customers on target circle and target's RedCard

- handled money transactions with accuracy

- completed coupon, check, and raincheck transactions

Guest Service:

- processed returns

- sorted salavge, waste, and hazard items

- processed RedCard credit card payments

- handled customer questions and concerns with excellent customer service

Backroom/Warehouse:

- assisted in unloading product shipments

- picked and packed customer shipment orders

- stocked shelves with accurate product placement

- created endcaps and product displays

- performed inventory audits

- worked independently and collaboratively in a team environment.

- managed time efficiently in order to complete all tasks within deadlines.

- Fulfilled and completed curbside pickup orders

- Handled customer questions and concerns over the phone

- Issued refunds and credits

- Worked as a team with co-workers to complete workloads

- Occasionally stocked shelves, cleaned aisles