Summary
Overview
Work History
Education
Skills
Timeline
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Ayden Lucas

Atco,NJ

Summary

Dynamic retail associate of 4+ years, providing excellent customer service while exceeding goals and expectations.

Overview

3
3
years of professional experience

Work History

Cashier

2nd Ave Thrift
Voorhees, NJ
07.2024 - Current
  • Kept informed about current sales offers, policies, and safety protocols.
  • Designed and set up appealing displays to enhance customer engagement.
  • Maintained superior customer support by utilizing strong engagement techniques.
  • Developed rapport with customers, driving increased sales.
  • Utilized persuasion methods to enhance complementary product sales.
  • Acquired knowledge of cross-departmental roles to maintain store efficiency and coverage.
  • Maximized efficiency of new cashiers with effective mentoring and guidance.
  • Elevated customer satisfaction by tailoring services to individual needs.

Cashier

Marshalls
West Berlin, NJ
12.2023 - 06.2024
  • Enhanced customer experience and boosted program sign-ups.
  • Managed customer complaints in a manner consistent with corporate policy.
  • Executed financial operations such as refunds and issuing receipts.
  • Maintained store's visual appeal through systematic organization and restocking of displays.
  • Assisted customers in coordination with front-end team.

Seasonal Beauty Advisor

Ulta
Marlton, NJ
10.2023 - 01.2024
  • Assisted customers in selecting products, based on their individual needs and preferences.
  • Attended company training sessions related to retail operations.
  • Used upselling techniques to increase spending per customer.

Team Member

Target
Voorhees, NJ
10.2021 - 09.2023
  • Consistently offered outstanding guest support.
  • Processed returns and exchanges promptly and efficiently.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, or gift card.

Education

High School Diploma -

Hammonton High School
NJ
06-2023

Skills

  • Suggestive upselling and persuasion
  • Point of Sale Operations
  • Customer Service and Satisfaction
  • Retail Operations
  • Quick learner and adapter
  • Time management
  • Reliability and punctuality
  • Loss prevention

Timeline

Cashier

2nd Ave Thrift
07.2024 - Current

Cashier

Marshalls
12.2023 - 06.2024

Seasonal Beauty Advisor

Ulta
10.2023 - 01.2024

Team Member

Target
10.2021 - 09.2023

High School Diploma -

Hammonton High School

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Ayden Lucas