Ayden Lucas
Atco,NJ
Summary
Dynamic retail associate of 4+ years, providing excellent customer service while exceeding goals and expectations.
Overview
3
3
years of professional experience
Work History
Cashier
2nd Ave Thrift
Voorhees, NJ
07.2024 - Current
- Kept informed about current sales offers, policies, and safety protocols.
- Designed and set up appealing displays to enhance customer engagement.
- Maintained superior customer support by utilizing strong engagement techniques.
- Developed rapport with customers, driving increased sales.
- Utilized persuasion methods to enhance complementary product sales.
- Acquired knowledge of cross-departmental roles to maintain store efficiency and coverage.
- Maximized efficiency of new cashiers with effective mentoring and guidance.
- Elevated customer satisfaction by tailoring services to individual needs.
Cashier
Marshalls
West Berlin, NJ
12.2023 - 06.2024
- Enhanced customer experience and boosted program sign-ups.
- Managed customer complaints in a manner consistent with corporate policy.
- Executed financial operations such as refunds and issuing receipts.
- Maintained store's visual appeal through systematic organization and restocking of displays.
- Assisted customers in coordination with front-end team.
Seasonal Beauty Advisor
Ulta
Marlton, NJ
10.2023 - 01.2024
- Assisted customers in selecting products, based on their individual needs and preferences.
- Attended company training sessions related to retail operations.
- Used upselling techniques to increase spending per customer.
Team Member
Target
Voorhees, NJ
10.2021 - 09.2023
- Consistently offered outstanding guest support.
- Processed returns and exchanges promptly and efficiently.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, or gift card.
Education
High School Diploma -
Hammonton High School
NJ06-2023
Skills
- Suggestive upselling and persuasion
- Point of Sale Operations
- Customer Service and Satisfaction
- Retail Operations
- Quick learner and adapter
- Time management
- Reliability and punctuality
- Loss prevention
Timeline
Cashier
2nd Ave Thrift
07.2024 - Current
Cashier
Marshalls
12.2023 - 06.2024
Seasonal Beauty Advisor
Ulta
10.2023 - 01.2024
Team Member
Target
10.2021 - 09.2023
High School Diploma -
Hammonton High School
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