Dynamic entrepreneur with a proven track record in small business operations and customer relations, notably at Valley Girl Market and The Forever Bar. Excelled in relationship building and verbal communication, driving brand visibility and fostering long-term client satisfaction. Skilled in coordinating seamless operations and promotional strategies, achieving significant operational efficiencies and enhanced customer engagement.
Overview
6
6
years of professional experience
Work History
Owner
Valley Girl Market
10.2024 - Current
Secure necessary city permits and establish key partnerships.
Facilitate effective communication with vendors to ensure seamless business operations.
Develop and execute promotional advertising strategies to enhance brand visibility.
Coordinate day-to-day operations to ensure business functionality.
Receptionist
Tempe Dodge Chrysler Jeep Ram
06.2022 - 02.2025
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Answered central telephone system and directed calls accordingly.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Maintained visitor log for entering and leaving facility for security purposes.
Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
Supported company correspondence by drafting and distributing memos and emails.
Owner
The Forever Bar
01.2023 - Current
Drove sales by effectively managing both studio operations and pop-up events.
Facilitated effective client communication to ensure satisfaction and foster long-term relationships.
Directed social media strategies and advertising campaigns to enhance brand visibility and engagement.
Medical Assistant
Desert Sky Dermatology & Surgical Center
03.2019 - 06.2022
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
High School Diploma -
Casteel High School
Queen Creek, AZ
2020
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Timeline
Owner
Valley Girl Market
10.2024 - Current
Owner
The Forever Bar
01.2023 - Current
Receptionist
Tempe Dodge Chrysler Jeep Ram
06.2022 - 02.2025
Medical Assistant
Desert Sky Dermatology & Surgical Center
03.2019 - 06.2022
High School Diploma -
Casteel High School
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