AyDen Pettis
Valley View,OH
Summary
Dedicated Concession Stand Lead with proven skills in team leadership and customer service. Expertise in managing workflows and training staff to enhance operational efficiency and customer satisfaction. Results-oriented professional with experience in supervising concession stand operations and providing exceptional customer service. Skilled in coordinating schedules and training team members, ensuring a well-organized environment and compliance with food safety standards.
Overview
2
2
years of professional experience
Work History
Concession Stand Lead
Cinemark
Valley View, Ohio
06.2024 - 10.2025
- Supervised daily operations of concession stand staff and workflow.
- Managed inventory and restocked supplies to ensure availability.
- Trained new team members on food safety and customer service standards.
- Ensured cleanliness and organization of concession stand area.
- Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
- Oversaw concession stand by cooking food, cleaning equipment, and balancing daily receipts.
- Supervised staff members during shifts to ensure efficiency and compliance with company policies.
- Maintained cleanliness of concession stand area including counters, shelves, equipment, floors, walls.
- Provided customer service by taking orders, preparing food items, operating point-of-sale systems, and collecting payments.
Clerical Assistant
Starting Point
Cleveland, Ohio
06.2023 - 12.2023
- Assisted in data entry and maintained accurate records in company databases.
- Coordinated schedules and appointments for team members to enhance workflow.
- Prepared documents and materials for meetings, ensuring readiness for discussions.
- Organized office supplies and maintained inventory for efficient operations.
- Performed data entry into electronic medical records systems.
- Maintained accurate records of appointments and client interactions for future reference.
- Developed efficient workflows to improve productivity and reduce delays.
Education
BBA - Sports Management
Xavier University
Cincinnati, OH05-2029
High School Diploma -
Cornerstone Christian Academy
Willoughby, OH05-2025
Skills
- Data entry
- Team leadership
- Customer service
- Communication
- Time management
- Problem solving
- Multitasking
- Hardworking
- Adaptability, flexibility
- Proven leader
Accomplishments
National Honor Society
Affiliations
Volunteer, Student Involvement, Yepaw
Timeline
Concession Stand Lead
Cinemark
06.2024 - 10.2025
Clerical Assistant
Starting Point
06.2023 - 12.2023
BBA - Sports Management
Xavier University
High School Diploma -
Cornerstone Christian Academy