Ayden Samuelson
Franklin Square,NY
Summary
Proven in delivering exceptional customer service and enhancing the shopping experience at TJX Companies, I excel in hospitality services and time management. My expertise includes conflict resolution and maintaining safety protocols, significantly improving customer satisfaction and operational efficiency.
Developed strong customer service and organizational skills in fast-paced environment, including handling administrative tasks and managing resident interactions. Focused on creating positive experiences and ensuring efficient operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Assistant
Johnson & Wales
10.2024 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
Retail Sales Associate
TJX Companies
11.2023 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
H. Frank Carey High School
Franklin Square06-2024
Skills
- Hospitality services
- Time management
- Attention to detail
- Multitasking and organization
- Complaint resolution
- Customer service
- Conflict management
- Cultural sensitivity
- Work prioritization
- Listening skills
- Confidentiality
- Safety and security procedures
- Training and mentoring
Certification
- Servsafe Certification
- OSHA Certification
Extracurricular activities
- Football (2021-2024)
- Tennis Captain (2020-2024)
- Culinary Arts CTE Course (2022-2024)
Timeline
Front Desk Assistant
Johnson & Wales
10.2024 - Current
Retail Sales Associate
TJX Companies
11.2023 - 01.2025
High School Diploma -
H. Frank Carey High School
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