Ayden Travis
Cedar Springs
Summary
Highly motivated and empathetic professional with six years of experience in customer service, and one year of experience in navigating community resources within the social work field. Strong ability to manage high-stress situations while maintaining and building human connections. Dedicated and passionate student, committed to continuous learning and growth, and eager to advance my education to strengthen my knowledge in community mental health.
Overview
7
7
years of professional experience
Work History
Case Manager Intern
Arbor Circle
Grand Rapids
08.2025 - Current
- Assisted clients in navigating community resources for additional support as needed.
- Participated in team meetings to discuss case progress and strategies.
- Maintained accurate case records in compliance with organizational standards.
Server
Rio Grand Steakhouse
Grand Rapids
07.2022 - Current
- Creating a relaxed environment while utilizing communicative and multitasking skills, as well as occasional de-escalation and problem-solving.
- Serving the community while maintaining a clean and enjoyable workspace.
Secretary/Receptionist
Travis Pest Control
Cedar Springs
06.2019 - Current
- Provide consumers with information to maintain a comfortable and safe home.
- Organize and prepare paperwork daily.
- Maintain office productivity and efficiency by completing necessary tasks such as filing, billing, and updating computer systems.
Volunteer
Salvation Army
Grand Rapids
09.2024 - 12.2024
- Interacted with community members in order to support clients needs.
- Assisted clients by providing needed resources and offering support.
- Maintained an efficient and clean work environment.
Kitchen Aide
Mission Point Health Care
Cedar Springs
09.2020 - 02.2022
- Provide and maintain a clean, safe, and nurturing environment for residents and their families.
- Communicate with residents to meet dietary needs.
Education
Bachelor of Social Work -
Grand Valley State University
Grand Rapids04-2026
MTA Associates Degree -
Grand Rapids Community College
Grand Rapids02.2024
High School Diploma -
Tri County High School
Howard City05.2022
Skills
- Effective communication
- Ability to problem-solve
- Task prioritization
- Adaptability and flexibility
- Continuous improvement
- Positive attitude
Awards
- Honor Roll
- Deans List
- Honor Society
Languages
English
Full Professional
Spanish
Elementary
Timeline
Case Manager Intern
Arbor Circle
08.2025 - Current
Volunteer
Salvation Army
09.2024 - 12.2024
Server
Rio Grand Steakhouse
07.2022 - Current
Kitchen Aide
Mission Point Health Care
09.2020 - 02.2022
Secretary/Receptionist
Travis Pest Control
06.2019 - Current
Bachelor of Social Work -
Grand Valley State University
MTA Associates Degree -
Grand Rapids Community College
High School Diploma -
Tri County High School