Ayden wilson
Crew Trainer/ warehouse worker
Jamestown,TN
Summary
Dynamic Crew Trainer at McDonald's with a proven track record in employee training and customer service excellence. Skilled in team leadership and safe food handling, I foster a positive work environment while enhancing team performance through effective feedback and innovative training materials. Committed to upholding high standards of workplace safety and service quality.
Developed leadership and training skills in fast-paced, customer-focused environment. Demonstrated ability to communicate effectively, develop team members, and implement training programs. Seeking to transition into new field, leveraging strong team coordination and operational management skills.
Energetic and positive individual with strong interpersonal and communication skills. Knowledgeable about operational procedures and customer service, bringing effective team coordination and training abilities. Capable of fostering productive work environment that enhances team performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
Mcdonalds,
06.2024 - Current
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations during training sessions.
- Assisted in onboarding processes to enhance team integration and performance.
- Monitored team performance and provided constructive feedback for improvement.
- Implemented new training materials to streamline learning experiences for crew members.
- Collaborated with management to identify training needs within the team.
- Promoted a positive work environment through continuous support and encouragement of team members.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
Education
High School Diploma -
Penn Foster
Penn, PA11-2025
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Active listening
- Decision-making
- Safe food handling
- Team leadership and supervision
- Food safety understanding
- Cleaning and sanitation
- Delegating work
Accomplishments
- Achieved crew trainer through effectively helping with everything.
- Supervised team of 20-30 staff members.
- Achieved a raise by completing rgr, {inspection detailing} with accuracy and efficiency.
Certification
- Certified food safety, mcdonalds - 2 years
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Crew Trainer
Mcdonalds,
06.2024 - Current
High School Diploma -
Penn Foster