Ayenaja Simpson
Little Rock,AR
Summary
Goal-Oriented Sales Lead with a proven record of success, offering over 4 years of experience in
both retail and personal care sectors. Skilled in enhancing customer interactions though excellent
service and effective communication,consistently driving higher sales and client satisfaction.
Demonstrates strong capabilities in handling financial transactions, managing customers data, and
maintaining high standards of workplace cleanliness and safety.
Overview
3
3
years of professional experience
Work History
Customer Experience Leader
Victoria's Secret & PINK
Little Rock, Arkansas
06.2022 - Current
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Surpassed sales goals through implementation of successful marketing strategies.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Supported sales team members to drive growth and development.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
CNA/Office PCA
Right At Home Health Care
Little Rock, Arkansas
03.2023 - 07.2024
- Helped residents walk with or without self-help devices.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Observed and reported unusual symptoms and changes to charge nurse.
Cashier
Burlington
Little Rock, Arkansas
08.2021 - 06.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Processed refunds for worn, damaged and broken merchandise.
- Trained new team members in cash register operation, stock procedures and customer services.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Education
High School Diploma -
Parkview Magnet High School
Little Rock, AR05-2022
Skills
- Client Advocacy
- Trend Monitoring
- Customer Service
- De-Escalation Techniques
- Account Management
- Direct Sales
Timeline
CNA/Office PCA
Right At Home Health Care
03.2023 - 07.2024
Customer Experience Leader
Victoria's Secret & PINK
06.2022 - Current
Cashier
Burlington
08.2021 - 06.2022
High School Diploma -
Parkview Magnet High School