Ayesha Patrick
Racine,WI
Summary
Results-oriented Area Manager II at Amazon, currently ranked second in quality among managers. With a proven track record of improving productivity by 10% and quality by 15% across all pick departments, I leverage my expertise in operations management to drive performance excellence. As president of the Affinity group 'Asians at Amazon,' I actively engage in community events, promoting inclusivity and teamwork. I excel in supporting struggling teams and addressing challenges through strong public speaking skills. Currently spearheading initiatives to enhance new hire experiences and lead safety projects, I am committed to fostering a positive work environment that prioritizes employee development and operational efficiency.
Overview
5
5
years of professional experience
Work History
Area Manager II
Amazon
Racine, WI
04.2024 - Current
- Currently hold the second position in quality among managers.
- Improved productivity by 10% and quality by 15% across all pick departments.
- Serve as president of the Affinity group of 'Asians at Amazon', actively participating in community events
- Offer support to struggling teams, particularly in addressing long breaks and TLI, while also leveraging my skills in public speaking to effectively manage hourly associates and T3 PAs
- Spearheading a project aimed at enhancing new hires' experiences during their first two weeks and leading safety initiatives for the team.
Area Manager I
Amazon
Racine, WI
02.2021 - 10.2022
- Took on the manager role in 2022 in the cap (pick) department and have made significant strides since.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Process Assistant
Amazon
Racine, WI
11.2020 - 01.2021
- Coaching team on productivity and quality
- Tracked team's TLI, coding their indirect and direct time, onboard support, ensured work efficiency and productivity
- Stepped into leadership role in the absence of a manager
Stow Associate
Amazon
Racine, WI
09.2019 - 11.2020
- Ensured timely order fulfillment with effective stowage of items in designated storage locations.
- Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.
Education
High School Diploma -
Holy Mary High School
Hyderabad, India06.1997
Skills
- Pattern Recognition
- Problem-solving
- Critical Thinking
- Effective Teammate
- Organization & Prioritization
- Delegation
- Active Listening
- Conflict resolution
- Multilingual (English, Hindi, Urdu)
- Mentoring
- Adaptability
- Leadership skills
- Microsoft Excel & Word
- Reliable and Efficient
- Exceeds Timeliness Expectations
Leadership Experience
I am dedicated to leveraging my leadership abilities to enhance processes, prioritize customer satisfaction, and meet performance goals. I am committed to providing personalized coaching, sharing my insights, and offering constructive feedback to ensure success. Additionally, I am passionate about helping individuals transition into leadership roles, thereby contributing to their professional growth.
References
Available upon request.
Languages
English
Full Professional
Hindi
Native or Bilingual
urdu
Full Professional
Timeline
Area Manager II
Amazon
04.2024 - Current
Area Manager I
Amazon
02.2021 - 10.2022
Process Assistant
Amazon
11.2020 - 01.2021
Stow Associate
Amazon
09.2019 - 11.2020
High School Diploma -
Holy Mary High School