Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Ayesha Rani

Human Resources
New York,NY

Summary

Devoted and detail-oriented Human Resources and Administrative Solutions Consultant with [Number] years' experience excelling at planning, multitasking and completing tasks to accomplish program initiatives. Resourceful HR team collaborator with in-depth knowledge of [Area of expertise] and [Area of expertise]. Highly experienced in information technology, [Type] systems and program management. Works well independently or in team environments. Outstanding analysis skills

Overview

3
3
Languages
6
6
years of post-secondary education
5
5
years of professional experience

Work History

Human Resources Specialist

Marks Home CAre
Brooklyn, NY
10.2017 - Current
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Handled all issue resolution tasks and delivered technical assistance in use of [Software] system.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Conserved time and improved efficiency by completing special projects through emergency solutions.

Customer Service Representative

Apple
New York, NY
02.2016 - 05.2017
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided ongoing guest service, including [Product or Service] advice.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Met all customer call guidelines including service levels, handle time and productivity.

Education

Associate of Science - Human Resources Management

Hunter College of The City University of New York
New York, NY
03.2017 - 07.2019

High School Diploma -

Rachel Carson High School For Coastal Studies
Brooklyn, NY
09.2013 - 07.2017

Skills

Talent management

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Software

Microsoft

Excel

Power point

Timeline

Human Resources Specialist

Marks Home CAre
10.2017 - Current

Associate of Science - Human Resources Management

Hunter College of The City University of New York
03.2017 - 07.2019

Customer Service Representative

Apple
02.2016 - 05.2017

High School Diploma -

Rachel Carson High School For Coastal Studies
09.2013 - 07.2017

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Ayesha RaniHuman Resources