Ayesha Reid
Brooklyn,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Successful Executive with over 13 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive Team Lead
Target
10.2010 - 06.2023
- Worked independently and used resourcefulness when confronted with ambiguity.
- Influenced across multiple corporate levels and program partners.
- Built important relationships to address pressing needs in community.
- Supported leadership by creating schedules to accommodate customers and team members.
- Established and implemented departmental policies, goals and objectives.
- Interviewed, and trained new onboarding candidates.
Closing Team Lead
Target
01.2020 - 01.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Ensure that operational Metrics, were met consistently.
- Lead, and completing routines on a nightly basis .
Remodel Team Lead
Target
02.2011 - 01.2021
- Cleaned and disposed of debris to maintain safe and clean working environment.
- Built and installed shelving to provide additional storage and working spaces.
- Managed project timelines and resources to complete projects on schedule and budget.
- Communicated regularly with clients to discuss progress and address any concerns.
- Inspected and tested fixtures and systems after installation to confirm proper and safe functioning.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols while operating machinery and equipment.
Consumables Team Lead
Target
01.2020 - 11.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Directed and supervised team of 80+ engaged in a high volume work center.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Service and Engagement Team Lead
Target
01.2019 - 01.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Engage in friendly conversation with customers to better uncover individual needs
- Built customer loyalty and retention by delivering excellent shopping experience
- Creating inviting environment for customers by maintaining store organization and cleanliness
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
General Merchandise Team Lead
Target
01.2018 - 01.2019
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Designed product displays to attract customers and increase sales.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Executed revised sales plans and reset zones to incorporate new merchandise.
Presentation Team Lead
Target
01.2016 - 01.2018
- Monitored and replenished display inventory and restructured according to available stock.
- Developed merchandising strategy to efficiently move overstock.
- Used props and lighting to enhance appearance and visibility of displays.
- Collaborated with store managers to determine best placement for merchandise displays.
- Organized store merchandise racks by size, style, and color.
- Composed daily/weekly communication to leadership regarding set schedules, auditing routine and recap of completion
- Trained team leads for stores within the district
Education
Associate of Science - Anatomy And Physiology
College of New Rochelle, The
New Rochelle, NY2012
Associate of Science - Computer Technology
Heart Trust NTA
ST Catherine, Jamaica WI06.2007
High School Diploma -
Ferncourt High School
St Ann Jamaica WI06.2006
Skills
- Operations and Finance Expertise
- Staff Training
- Inventory Accuracy
- Business Correspondence Writing
- Partnership Development
- Team Leadership
- Strategic Planning
- Store Presentation
- Leadership
- Executive Management Support
- Visual Merchandising
- Operations Management
- Training and Development
Certification
- State Food Safety- Food Manager Certification , Target - Sept 15th 2020-Sept 15th 2023
Tennis, Golf, Soccer, Netball and Traveling
I am a beginner in both tennis and golf but I grew up on soccer and netball. As for travelling I got into travelling by travelling with my family to many different countries.
Timeline
Closing Team Lead
Target
01.2020 - 01.2021
Consumables Team Lead
Target
01.2020 - 11.2020
Service and Engagement Team Lead
Target
01.2019 - 01.2020
General Merchandise Team Lead
Target
01.2018 - 01.2019
Presentation Team Lead
Target
01.2016 - 01.2018
Remodel Team Lead
Target
02.2011 - 01.2021
Executive Team Lead
Target
10.2010 - 06.2023
Associate of Science - Anatomy And Physiology
College of New Rochelle, The
Associate of Science - Computer Technology
Heart Trust NTA
High School Diploma -
Ferncourt High School