Ayissha M. Wright
Highland,CA
Summary
Results-driven Store Manager with expertise in team leadership, operational management, and customer satisfaction. Proven ability to drive growth through strategic marketing and financial oversight.
Overview
16
16
years of professional experience
Work History
Store Manager of Operations
CVS Pharmacy
Huntington Station, New York
02.2025 - 03.2026
- Recruited, trained, coached and mentored staff members in customer service skills.
- Supervised team members and provided training on customer service standards.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Owner
Bad Ash Personal Training & Nutrition
Upland, California
01.2016 - 08.2025
- Created marketing campaigns to attract new customers.
- Implemented marketing strategies to attract new clients and retain existing ones.
- Identified new opportunities for growth, expansion, and diversification.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Oversaw budgeting and financial management.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Led startup and creation of operational procedures and workflow planning.
Store Manager
Showcase USA
Huntington Station, New York
01.2023 - 03.2025
- Oversaw inventory management, including ordering and stock organization.
- Conducted regular inventory audits to maintain accurate stock levels.
- Implemented visual merchandising strategies to improve product displays and appeal.
- Planned special promotions or discounts based on market trends.
- Collaborated with corporate teams on promotional activities and events.
- Prepared monthly reports on sales figures, expenses, profits.
Store Manager
Rue 21
San Bernardino, California
08.2015 - 01.2017
- Implemented visual merchandising strategies to improve product displays and appeal.
- Trained and supervised staff to enhance team performance and productivity.
- Developed staff schedules to optimize coverage during peak hours.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Maintained accurate records of employee performance reviews.
Product Manager
Converse
Cabazon, California
03.2013 - 08.2015
- Led product development teams to create innovative footwear collections.
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
- Collaborated with marketing to define product positioning and launch strategies.
- Analyzed consumer trends to inform product design and features.
- Prioritized features in order to maximize impact while meeting budget constraints.
- Facilitated user testing sessions to gather feedback on product usability and appeal.
- Led project planning sessions to map out timelines for feature releases.
- Developed business plans to evaluate market opportunity and strategic fit for new product concepts.
- Communicated progress updates at regular intervals with senior leadership.
Product Development, Sales, and Marketing Manager
Exclusive Hat Club
Highland, California
07.2011 - 02.2014
- Managed sales strategies to enhance customer engagement and drive revenue growth.
- Identified key accounts in target markets; grew account base through direct selling efforts as well as partner channels.
- Led marketing campaigns to promote products across various digital platforms.
- Designed promotional campaigns using digital media such as email newsletters, webinars, social media posts to drive engagement and sales growth.
- Developed pricing models, monitored market trends, identified customer needs and preferences.
- Developed product concepts aligned with market trends and consumer preferences.
- Collaborated with design teams to ensure product quality and brand consistency.
- Analyzed customer feedback on current products and services and implemented improvements accordingly.
House Manager
Regency Theaters
San Bernardino, California
06.2010 - 02.2013
- Managed daily theater operations to ensure seamless performances and guest experiences.
- Supervised ticket sales, concessions, and front-of-house operations during events.
- Coordinated schedules for staff, events, and performances within the theater.
- Implemented safety protocols and maintained compliance with industry regulations.
- Resolved patron concerns promptly to maintain a positive theater environment.
- Coordinated marketing campaigns to promote theater events and programs.
- Oversaw the box office operations, including ticket sales, refunds, exchanges.
- Developed and implemented theater policies and procedures.
- Analyzed customer feedback to identify areas of improvement in the theater experience.
Education
Associate of Arts - Criminal Justice
Platt College
Ontario, CA06-2019
High School Diploma -
Sierra High School
San Bernardino, CA06-2010
Skills
- Stock management
- Customer service
- Team building
- Visual merchandising
- Marketing implementation
- Sales strategy
Timeline
Store Manager of Operations
CVS Pharmacy
02.2025 - 03.2026
Store Manager
Showcase USA
01.2023 - 03.2025
Owner
Bad Ash Personal Training & Nutrition
01.2016 - 08.2025
Store Manager
Rue 21
08.2015 - 01.2017
Product Manager
Converse
03.2013 - 08.2015
Product Development, Sales, and Marketing Manager
Exclusive Hat Club
07.2011 - 02.2014
House Manager
Regency Theaters
06.2010 - 02.2013
Associate of Arts - Criminal Justice
Platt College
High School Diploma -
Sierra High School