Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aykeria Hammond

Atlanta,GA

Summary

Dedicated customer service representative with expertise in technical support and network troubleshooting. Strong problem resolution and data analysis skills contribute to effective customer assistance and issue resolution.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Employment Solution
Newark, New York
02.2024 - 10.2024

Customer Service Representative

Teleperformance
Salt Lake City, Utah
12.2021 - 09.2022

Tech Support

Alorica WFH
Irvine, California
10.2020 - 12.2020

Cashier/Sales Agent

Sears
Chesapeake, Virginia
11.2015 - 06.2016

Education

Associate of Applied Science - Cyber Security

Miller-Motte Technical College
Chattanooga, TN
12-2025

High School Diploma -

Granby High
Norfolk, VA
06-2015

Skills

  • Cybersecurity fundamentals
  • Network troubleshooting
  • Technical support
  • Incident response
  • Customer service
  • Data analysis
  • Problem resolution

Certification

CompTIA Security Plus

Timeline

Customer Service Representative

Employment Solution
02.2024 - 10.2024

Customer Service Representative

Teleperformance
12.2021 - 09.2022

Tech Support

Alorica WFH
10.2020 - 12.2020

Cashier/Sales Agent

Sears
11.2015 - 06.2016

Associate of Applied Science - Cyber Security

Miller-Motte Technical College

High School Diploma -

Granby High
Aykeria Hammond