Aykia Nunn
Manor,TX
Summary
I excelled at Lillie Mae's Comfort Food by enhancing customer satisfaction and maintaining high-quality standards. With a blend of strong organizational skills and a positive attitude, I effectively managed high volumes of customers, ensuring swift resolution of concerns and fostering positive relationships. Demonstrated expertise in customer relations and POS system management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cusomter Service Representative/ Waitress
Lillie Mae's Comfort Food
01.2019 - Current
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Manor Excell Ademy
Manor, TX06.2024
Skills
- Customer Support
- Customer Relations
Certification
CPR and First Aid
Timeline
Cusomter Service Representative/ Waitress
Lillie Mae's Comfort Food
01.2019 - Current
High School Diploma -
Manor Excell Ademy
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